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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 3,945 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great computer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this a couple months ago to help me run my business, with the intent to use it as my travel computer with light duty. Instead I have already ended up using it much more than I thought I would. It's fast and capable of a lot. I would recommend this product to anyone who doesn't want to break the bank but still wants a very capable computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my three year old Gateway laptop. This laptop is way better, IMO. I love the graphics and the keyboard! I still use an "old school" mouse and DSL connection through a modem, so this was perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Keyboard

    Rated 1 out of 5 stars

    Terrible - did not expect this at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - The build quality is bad. The keypad buttons make VERY loud, clanky sounds when clicked, and the right and left are majorly different than one another. It also changes depending on where you click the button.... seriously HP? The screen/top part of the laptop feels like it's going to break off every time I open it up, and it does not close/open smoothly at all. - The touch-pad doesn't work well, has a bad feel, and is short. - Laptop is heavy, and slippery - There is no lights for the keyboard. Using this in bed or in the dark is horrible. - Battery life is not good - The highest setting for screen brightness is not good In terms of what a laptop should be - portable and durable - I do not see myself sustaining this junk, and it will be returned. I would also advise anyone who is looking to use this in public to not do so, as the clanky buttons are an extreme nuisance. Stay away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice machine - loud fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AMD processor does a nice job. We were able to play Sims 4 on it no problem. The problem with this machine was the CPU cooling fan. It was loud even when the computer was idle. The fan sound was audible from about 6 feet away. If you can handle the fan noise, this is a very nice machine for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good deal. To my kids, it is a great one, to me, it is dirt cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for college

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop its perfect for college student or just starting out...very compact, light as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for Beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop for the kids and those who just need internet ability.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my mom and she loves it. It has everything she needs to check emails and do random surfing. It was on sale for 199 when I purchased, and was well worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price, it was the best Christmas gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a 2nd computer & basic internet use. We love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great inexpensive computer choice!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this laptop for music production and its working great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Does the job for a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement for a several-years-old HP laptop, and this was the right price and right features. Side numeric keypad, Windows 10, and a webcam are all I really need for light websurfing and bill paying. Plus it was great to still find a laptop with a CD drive!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Windows 10

    Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when it was on sale for $200. Comes preinstalled with Windows 10 and excellent laptop to surf the web and check email.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an inexpensive computer to use as an alternative to my iPad. I have purchased many HP products and been very happy with them-until now. This laptop is so incredibly slow that it is not worth using. It fires up quickly, but that's about the extent of it's speed. At times, it takes 4 minutes (or more...if at all) to get to a web page. The same is true for accessing programs through desktop icons. At this writing, I am trying to access my outlook email account and cannot-still spinning after 5 minutes. This is true whether I am at home using wireless, at the office using wireless, or even directly connecting to internet through the use of a USB cable. I'm disgusted, and am trying to find a single reason why I shouldn't throw this laptop in the trash and start over.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    You get what you pay for.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my word, it's slow. Painfully slow. Shows hand oils and looks disgusting after 5 days. Have had to open task manager twice to kill a service due to not responding. Worst computer I've ever purchased; I'll be returning and spending more to get something of decent quality. Yikes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BIG BANG FOR THE BUCKS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price. Comes with windows 10 and a dvd/cd burner. I bought this on sale for $270 at BestBuy. Pretty fast and it also has a full keyboard which I like. I got Trend internet protection for 6 months free as well. A low end HP but for the price this cant be beat. Even has more than 1 USB port. Very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for First Time User

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Good for every day use. Perfect for emails and web

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP laptops because they don't go bad very quickly. Great in use and reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not very happy with this laptop considering it had mostly good reviews. I found this one to be very slow. The screen quality was lacking some depth, etc. It was overall quite annoying to use. And the outside was not fingerprint proof. Just sayin. Knowing that it was a lower priced model; my expectations were not high, but for me they weren't low enough. Plus was the optical drive and one of my reasons for buying this. But honestly everything is made now without a need for such a feature. Minus was the windows 10 operating system. My older laptop cost 3 times more and there's a big difference. But it does what it says so it's good for the price. Not by any means is it a steal.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good value laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great deal for a basic laptop. The processing speed is a little slow and can create lag, but overall, it has all the main functions for browsing the internet, business, etc.

    I would recommend this to a friend