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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 3,945 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Not Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and thought this computer would be great for my needs.....WRONG! There's nothing at all that I like about it. VERY slow, doesn't work properly, will not read my camera memory card and so on. My old HP laptop that I was replacing blows this one out of the water. I did my research and it has a decent processor. Im not sure why mine is so terrible. Taking it back!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is not meant for the average college student. It was extremely slow. I took it back to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is not one of the most powerful laptops, it is good enough to do a lot of things. What else can you expect given the super low price?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    alot of computer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my daughter and will get one for my son because it does what it needs to quickly, enough storage for the price and when your dealing with teenagers who don't really think of all that it's a good deal.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many laptops. and this one is slower than death! But, what do you want for a $200 computer? Even the guy in the store said it was slow but once it's up and running it's not bad. Have to say great screen! If you want a computer for some serious doing - this is not the one. If you want for email and stuff than it's OK if you have time to wait around. Spend a little more $$ and get a faster one!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Student!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grad gift for my son! Just the right amount of hard drive sapce and features

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Buy is the Best!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a good deal on HP laptop. Runs fast and easy to use. It's for my dad and he is liking it now. Great customer service from Best Buy employees. I always look for deals at Best Buy and buy the item when I think it is a right price. Love the best buy deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the latest windows so buy it man come on if you buy it you will see its awsome

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Gets the work done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about a laptop on the lower end of cost, but was surprised on how well it worked out. Nothing flashy and doesn't necessarily possess a very good keyboard, but a laptop that's reliable and gets the job done is what this is. Can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop and for someone on a budget it is awesome. So far no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    OK...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does its purpose but it is slow and the keys are spaced awkwardly apart. It has some quirky things to it but once you get used to it, it is ok. Not thrilled but not devastated by this purchase either. You have to have patience with it as my husband does not. We need to look further into seeing if we can fix some of the things that we do not like about its functionality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Laptop for the price. I would just recommend upgrading the RAM cause Windows 10 takes a resources

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for this price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my dad. He is happy to use this product. I am always HP fan.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 1 out of 5 stars

    Speaker and Camera quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was at first really good. Set up nicely, but then I tried to video chat with someone. The quality of the camera was horrible. Including the fact that the speakers was extremely fuzzy and not good. I had high hopes for this laptop but that didn't go well. I'm planning on returning this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Entry Level Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plain Jane computer is a great deal at an affordable price offering 4 Gigs of ram a quad core processor and a AMD dedicated video card you cant go wrong with a price tag of only 250$ It also has a DVD burner built in & an HDMI out :>

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Great value for the money! Battery is long lasting. Would highly recommend to anyone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW and Internet did not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP for my wife for Christmas and got what I paid for. It's a cheap laptop that was VERY SLOW and when on the internet, it kept saying the page could not be displayed and you'd have to refresh the page to get it to work. I tried to restore it to factory settings to see if that would fix it but it got stuck at 54% for hours and wouldn't do anything. We promptly put it back in the box and returned it to Best Buy for a full refund. Best Buy was great with the return and we purchased a Lenovo Ideapad 500 for a little bit more money but are much happier with this computer. It is true that you get what you pay for and this HP was no exception. Don't waste your time with this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cheap but reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the laptop to be very reliable and and it works well especially for the low price it has.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good computer for everyday use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as open box and after the set up and registration, i started noticing that the computer isn't as smooth and fast as it was advertised. With a quad core i expected it to be what a quad core does, but it wasn't. I dont know if it is just the computer i got but i'm planning to return it or get it optimized by the geek squad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Not how I expected this laptop to perform!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at so many laptops before I decided on this one, because of all the raving reviews I read on line. I had to take it back after one week, because it was lagging, pages were not responing, took at least 5 minutes to process one page, and when it did, it only downloaded half the site, or Facebook. I was disappointed and frustrated!!!

    No, I would not recommend this to a friend