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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 3,945 reviews
  • Rated 4 out of 5 stars

    Great laptop for anyone looking.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally stick with Toshiba but after buying this laptop I am not disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy startup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer if you dont plan on using it for alot of gaming and downloading, i use it mostly for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs for a great price. I searched the web for a good computer for my wife and this was such a great deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance won't win any awards but very good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop to get the job done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is comfortable for typing documents. Side key pad is convenient. Nice to have a DVD player for business trips w no internet. 2 speakers make it nice for watching movies. Drawback is the screen size was bigger than I expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very slow.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine until windows 10 updates after that it is slower than a turtle. my mac has more power and always works . if there was a way to turn off windows update it would be nice theres no way to. so I WOULD NOT RECOMENT WINDOWS 10.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    a little slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after I got what I needed on the computer - it seemed to slow down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Basic computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop if you just need something for Internet & documents with the 500GB hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my teen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a teen who needs to do assignments online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for general use, browsing. Runs all my software. Like the screen and speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get all the features you need for an affordable price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap feel, poor screen quality, NOT a touch screen, no backlit keyboard. Will be returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unimpressive but Functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this laptop for some time I wish I had sprung for something with a little more power in it. Response times are sluggish; opening a program can take more time than it should. Updates seem to take longer also. The laptop itself works fine, but if you are impatient with slow loading this probably isn't the laptop for you.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My first HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an apple girl yet from the reviews I read before purchasing it was a great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Great price, very slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for a few days. I ended up returning it due to poor performance. Not sure if I received a bad one, but the machine ran very slow and sluggish. I would recommend for a light user only.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard, Speed

    Rated 1 out of 5 stars

    Worst ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the biggest piece of garbage ever. Keyboard doesn't type .. Track pad doesn't catch and the slowest thing iv ever used ... The charger is extremely hot after 2 minutes ... Back to Best Buy it goes

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great /gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for all around use, has everything you need loaded out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my step daughter. It's her first laptop and she loves it. It's user friendly and she's able to get her school work done and save music.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    KEEP SHOPPING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO YOURSELF A FAVOR AND KEEP LOOKING. I THOUGHT AS I SHOPPED THAT THIS IS A BEGINNER PC FOR A CHILD... NOT AT ALL WHAT I WOULD WANT. IT FEELS CHEAP AND THE OUT OF THE BOX ADWARE AND PROTECTION KEEPS NOTHING FROM FLOODING IN. RETURNED AS SOON AS POSSIBLE AND BOUGHT ANOTHER MACBOOK. DON'T BUY JUST ON PRICE ALONE PEOPLE.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, has everything we need to operate movies on TV.

    I would recommend this to a friend