Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,945 reviews
  • Cons mentioned:
    Battery life, Speed

    Rated 3 out of 5 stars

    it's ok for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow, nice apps with windows 10, battery is cheap, it will lose all power when not connected to a wall plug in 2 days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this laptop for my daughter to use for college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for pricr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working pc, has everything I need and so fa so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer all around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's s great computer - Fast / plus - The Windows life at a glance gives you a variety of info at your fingertips - mail - weather - games - it has tons of functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop and software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchase of the laptop, microsoft program and the kerpasky antivirus for my son's use, there has been no issue, he verbalizes his satisfaction with these products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice laptap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for just daily surfing online or typing a paper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginner. My grandson's first laptop. Enjoys it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop died and I was in desperate need of one. I didn't want to pay a lot of money. This laptop is ok. I will mostly be using it for school work. Took a little time to set it up, but it does what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for under $300 and can say it is truly a great Laptop at a great price. No issues to report and have been pleasantly surprised with its performance.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    great lap top for begginer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is good. everything working fine exept the speakers. However, only while talking in a skype it cause some problem. the sounds not clear a all, but while you listen the music or watching movie works fine

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was wonderful for the price. It had great specs and quick performance, especially for the inexpensive price tag. It may not run Crisis on Ultra with the upgraded graphics pack, but it will do internet, office productivity, and YouTube just fine. Great if you need a quick and reliable computer for basic use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lap for on the go person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lap for person on the go! Excellent convenient size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and light weight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, great product! Love the thin sleek look and feel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Laptop for the budget conscient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a more powerful, faster computer because the one I got for Christmas was a bit slow. So, I saw this one on the Best Buy website. I researched it. I decided it fit my needs. So, I looked for a certified Open Box version so's I could save some money. I found one at my nearest store, so I went to buy it, but once I got to the store, I saw that the price was significantly higher. I showed the CSR the info that I had printed out from their website. He told me that they normally didn't price match Open Box products. However, because the info had been incorrectly listed on their website, the CSR got approval to price match it because it was their mistake. So, I got this laptop at the price listed on their website. Best Buy rocks!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Works for a cheap computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a cheap computer to do just word processing, Internet, spreadsheet and Quickbooks for my work. Started off pretty snappy but as soon as McAffee antivirus activated and loaded it was running slower.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    kids like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good hopefully memory last the other computer didnt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just what I needed for personal and business use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this computer is well built with the new windows features and everything I need to play games and do schoolwork on

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a computer considering what it's used for. Bought this for my mom. She only does web surfing, emails, some Web lessons.. The unit itself is light weight, although not very aesthetically appealing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for what I need it for. Does work really nice

    I would recommend this to a friend