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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,945 reviews
  • Rated 5 out of 5 stars

    My laptop is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was excellent and the staff got everything for me and I was in and out of the store within 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles multiple tasks easily which was important to me. I love the touch screen for easy tasks and game playing. It does everything I expected and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I helped my grandmother look for a laptop, and I knew with her age it'd had to be simple. After a month later, SHE LOVES IT. So happy to help her get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect laptop, great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to get my home business started, this made a great tool for the startup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great first computer or my son works great he loves it and it works perfectly just for what he needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BEST LAPTOP VALUE FOR EVERY DAY USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of the kind of product I am purchasing… I research all product info including: “brand”, “price”, and “rating”, based on my requirements. Best Overall Rated Laptop for: Reading Email, Surfing the Internet, Paying Bills On-Line, Creating and Storing Office Documents, Photo’s, Music, Streaming Video’s, etc. HP Model: 15-AF131DX: $251.99 (current Best Buy sale price)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computers for my kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the hp laptops for both of my kids they haven't had any problems with them

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint is have is since I do a lot of typing for school my arms rest funny since the keypad is so far up but other then that I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Love the size n portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my HP on flts to complete documents. Love the ease of use and simplistic maneuverability. Can not beat the price!! Best Buy sales rep told me I would get my monies worth and he was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my husband who likes to use it for his fantasy football, reading/viewing the news on MSN and work. It's easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Good build quality; even though its plastic it feels solid. An SSD would be the only upgrade I'd consider for a couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed a laptop, she love it, laptop has everything she was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and he loves it since I bought it online without actually seeing it I was very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this laptop on sale after having retuned an off brand computer that I purchased on Amazon. The price was close and HP is a much better product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great laptop for road trips.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a inexpensive laptop to take in the van when traveling. Had tried a 11" but my eyes would hurt if I used it for very long. This is a nice light weight and does the email and web.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 4 out of 5 stars

    had old pc,,needed to update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hp but it was old,,,,wanted windows 10 and I always go to best buy,,,,i bought new hp laptop and I'm very happy with it,,,so I went to best buy and bought new one and geek squad set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop for writer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent, great design, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the money. Needed a laptop for work (I'm a Mac user for life) and this has updated OS and decent speed. Good screen size for sharing. Very easy to set up right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 77 year old mother and she can do everything she wants - simple but plenty of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a computer "nerd", I can tell you that this is a solid computer for a good price. Decent processor speed for most types of people and their usage.

    I would recommend this to a friend