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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,945 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance overall with speed and graphics. I use to pay bills and shop online. I love also connecting it to my television to watch movies and play online games. Great price, great product, and awesome customer service that was polite, very knowledgeable, and helpful. I definitely will stick with Best Buy for my electronic needs and wants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop does a wonderful job on every task that I have to tackle. I love the ease of typing, because the keys are not hard to press.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Bought for 10 year old son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my 10 year old son's birthday. He has been asking for a laptop for a couple of years. He loves it and it seems to do everything he wants it to do (minecraft).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for high school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter in high school and she even picked it out! She loves it, has everything on there she needs and works wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. I really has nice features and has a good camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom. Just the right computer for for her to do basic stuff like surfing the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the new computer...we needed a better computer for the house and school this one was a sweet deal for the system we bought

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    works for a cheap computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for office to do just word documents, spreadsheet, quickbooks, scanning. still doesn't run great for such simple tasks but hey I did not pay a lot of money for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is light and I needed to upgrade my laptop for school so this was a steal. My keys seem to be a little tough to push down that's why I gave only 3 stars, but other than that its lightweight again and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for basic needs. Nice screen size and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Awesome laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. So easy to use. Very practical price also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is a great value and is one of the few budget pcs that don't have a Celeron processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my 11 year old niece and she loves it. It had everything she wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good entry level laptops for the grangkids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our 10 year old grandkids, good price for a name brand entry level laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good basic laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my teenage son for school work. He's been very satisfied with it. It's definitely not a gaming pc, but suits the purpose it was purchased for. The only problem is that he accidently closed it with the mouse sitting on the screen and shattered it! The laptop was only a couple months old and we didn't get the Geek Squad protection for it (don't forget to buy Geek Squad!). Fortunately, he hasn't ever really carried it around with him. So, the need to be portable isn't crucial. The processor still works, so he hooked it up to his TV for a monitor and just uses the laptop as a keyboard. Not ideal, but it works...

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Nice Computer, Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great for my needs, quite affordable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a laptop for school and I happened to find this at the store as a returned item. I got a great deal and am very happy with it. It has a good amount of storage and is fast. I am only using it for school so I don't forsee it having any problems any time soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well for my needs and has sufficient space for all my surfing activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my personal use and I love it. The price was great and it is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my new laptop and printer! I would definitely recommend it to a friend!

    I would recommend this to a friend