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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,521 reviews
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    I am returning this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a huge disappointment. It is so slow I can't even work with it. I'm returning it and getting a different one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fully regret buying this laptop had it for a month So slow and laggy completely unacceptable. Don’t waste your money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    WOULDN'T BUY AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this machine less than two years when it failed and was told it was unfixable by best-buy crew in Brandon! Had to buy another machine. Back to HP now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great for a kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a laptop for your child and it’s their first i would recommend it. Now as for an adult absolutely not. It runs unbelievably slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    slow computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even one star. computer is slower than dirt. used once and took forever to open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OMG SLOWWWWW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly the worst piece of technology I have bought in the last 15 years. Brand new it ran like it had five viruses and was 10 years old. I really can't believe any company would put their name on it. No way I would label that as a product of mines. As badly as I needed a laptop, I returned this and gladly!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    SLOW SLOW SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculously SLOW!!! Stay Away Ridiculously SLOW!!! Stay Away

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cheap laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a cheap laptop that i was intending to be used in some minor office stuff. but i ran with a lot of issues on this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is not that great. Runs super slow and all I did was take it out of the box, start it up and try to use. Was a horrible purchase on my part.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow and bad. Returned immediately. You get what you oay for so stay away.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    really cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And really cheap!!! all kinds of problems had to buy for college course, and thank goodness never have to buy a PC again, love my MACS

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Slow slow slow. Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. It took like 10+ minutes just to tur on. Programs too forever to low. Terrible laptop

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow I’m returning this product. Can’t open 2 windows at once it takes forever and lags a lot .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Inoperable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow and underpowered it's useless. I'm shocked HP would sell this to be honest.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Slow computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took anywhere from 5-7 minutes to get to the desktop. Worse purchase. Luckily I returned it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Bad computer don’t buy terrible ram

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty bad it’s super slow I couldn’t ever open chrome on it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gets the job done

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little older bit gets the job done. Good for word and smaller documents, not good for video playback or gaming.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    (Facepalm)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that if you google molasses, this laptop should come up on your search results.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to try out in our office for light tasks (only email, word processing, web research). Completely unusable/ It takes several minutes to open any program. CPU is constantly at 100%. I can't think of anything anyone could possibly use this laptop for. Even with just one program open it's impressively slow. Returning.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow. Would not recommend. Had to replace within 2 years.

    No, I would not recommend this to a friend