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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,521 reviews
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    laptop sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thismlaptop was so slow I had to buy a new one this was waste of money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    So slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the worst computer ever. So slow that I had to take it back for a refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a great look and very light. But it is soooooooo slowwwwww.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Worst laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so slow and the screen resolution is terrible. Returned it a few days later

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Turtle

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst laptop I never use, years loading the program.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    DO NOT BUY THIS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so slow it isn't worth turning on. That's all that needs to be said.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Slowest computer ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! Slowest computer ever! Huge regret making this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 settings are way too complex as compared to Apple user software.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hawkins

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product broke within the first 6 months of purchase. I only used it three times

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I need for this item is the serial number. please send it .i need to send it for repair.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    So slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so slow. I’m sorry I bought it. Should have bought a mac

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Real slow on the get go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wishing I would have got a different one. This one isn’t what I was expecting. If I could trade it in I would

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Returning ASAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow got it for my 12 year old son to do school work super slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Awful and Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money, it's sooo slow and all around a terrible laptop

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Not good for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and won’t connect to certain WiFi’s and not stylish at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good price but very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I just needed a basic computer to use quick books I souled have realized you get what you pay for

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Snnnnnailllll slowwwwwwww

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did I say it was so slow the snails were laughing

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow start up for a new laptop i should have brought a used one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Worst ecer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow as ever, but other than that okay. Screen made poorly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Slow computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting, super slow, I don't think it's worthy

    No, I would not recommend this to a friend