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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,521 reviews
  • Rated 2 out of 5 stars

    It is ok product for a person that do not require

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop take forever to load. I would not recommend this to be use for college purpose.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sucks it runs slow and store refuse to.give me.new.one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    do not reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer crashed less than 3 weeks of purchase poor product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely crashed after a year of I’m using for school! Disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow & Battery sucks. Do not buy & waste your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mother board issues in less than a year. Just a waist of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great but it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend if your doing anything else but reading on this or for a 5 yr old

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Very Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow, I do not recommend it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issues wth memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to go back to school and I have lots of issues with it loosing my papers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    To slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lagged alot ran To slow for games so I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer was terrible, I did return it and of course it was passed 15 days and could not do anything except exchange..This HP computer was a lemon, it had been a open box item. I got 12 dollars off full price I do not recomment anyone buy open box..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't keep it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt keep it. My wife return it the same day. We bought a better one!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loading slow & etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded all programs slow and couldn’t get the CD player to work steadily.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    WOULD'NT RECOMEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WON'T KEEP A CHARGE HAVE TO CHARGE EVERY FIVE MINUTES WHEN USING GOES DEAD

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has had some issues since day 1. Would exchange for ASUS if I could.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product did not last.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is Justin not there, to many issues. Looks pretty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic computer. Not bad for the usual HP junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for beginners. Not the usual HP junk. Rather have the Lenova.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t even last a year

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the notion that i can use it for simple every day tasks like Facebook and such, one day turned it on and got hit with a death screen so now it will coast about half of what this is worth to fix having to replace the hard drive and buy windows to re install.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sluggish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is sluggish. Just browsing the internet is a chore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a doable laptop as long as you have patience.

    No, I would not recommend this to a friend