Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $179.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 1213 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.7 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the 15.6" Laptop for its budget-friendly price, user-friendly interface, and ample storage capacity that caters to their daily computing needs. While some users have concerns about battery life and occasional freezing issues, many find it suitable for basic tasks, gaming, and everyday use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,213 reviews
  • Rated 3 out of 5 stars

    under-powered for basic use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scrollpad is a bit fluky, but it's slim and light. Sound is good enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good work laptop.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is good for work. It is not the fastest. It works decent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average laptop for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average laptop. Grea for young kids, but lack the bells and whistles.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    It’s garbage

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this laptop if you want to just sit and stare at it while it figures out if it’s going to open anything or not. It’s a piece of junk, I have a laptop from 2008 that’s faster than this thing. Wish I could return it, it’s terrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an old model is ok if you don’t want to spend a lot for a laptop

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    don't buy this computer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has slowed down to the point that i want to throw it out a window,but instead i pay 15 dollars a month for HP to keep it going,i feel stupid for doing that any recommendations

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    slow because of HD

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy uses the bait and switch routine. i wanted a solid state HD laptop but guess what, they only have these with mechanical HD's in stock. solid state HD laptops take months to get in stock. then Bestbuy try's to up sell you. Shame on them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bang for your buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional for anyone who doesn't need top of the line equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing Fancy, it's about as basic as can be, but gets the job done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke the screen on my Dell and wish I'd got another one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 1 out of 5 stars

    Windows 10 Sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're an Apple family but have a need for Windows based computing from time to time so I bought this laptop. Windows 10 sucks, Sticking with my Windows 7 laptop. After screwing around with 10 I took the laptop back for a refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Light to carry

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dos what I needed it for. I t connects fast and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work with my computer because the USB port

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money because it was t compatible with my computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I come from a Mac so it’s been hard going to using an HP

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average but just what i need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average is not bad !!! Suits my purpose at this time !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fine for the price, cd drive a plus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processing lags, but to be expected. Solid for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay and gets the job done. Great for High school kids.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to get used to windows 10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life seems too short like having a disc player

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t care for the safe mode

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t care for the safe mode that’s installed on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a first time laptop user. Great pictures.

    I would recommend this to a friend