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Customer Ratings & Reviews

Your price for this item is $179.99
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The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 1213 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.7 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the 15.6" Laptop for its budget-friendly price, user-friendly interface, and ample storage capacity that caters to their daily computing needs. While some users have concerns about battery life and occasional freezing issues, many find it suitable for basic tasks, gaming, and everyday use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,213 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Do not buy frustratingly slow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret this purchase...slow is an understatement. Only used for basic functions....and it still failed to perform. My 6 year old laptop was better than this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok laptop. Better out there for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Certified BEWARE!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So purchased this laptop as a Geek Squad Certified item. Description says laptop was going to be in "Like New" condition and cleaned and let me say... it was not. The shipping box looked great. The actual product box looked great. But when I pulled out the laptop it looked terrible. Had scuff marks on one corner and deep scratches on another corner. Looked like someone dropped it. And the part of the laptop that covers the ports was cracked. Laptop really did look like someone dropped it!!! Returned the laptop the same day. Whoever okayed this laptop to be sold as "Like New" Geek Squad Certified should get some glasses, better training or BOTH!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yuck! Super Slow.... Painfully Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for less than a week when I realized it was NOT going to suit my needs at all. I returned it for a refund; however, (ironically) I ended up having to pay for the "free software" that it came with for virus protection (or whatever it was). I will NEVER again buy a laptop based on how low the cost.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow and really slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daily use, it was okay for the few days and got slow down. I am not really fan of HP but thought of trying and disappointed..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow as F-U-D-G-E

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 386's that are faster than this. don't waste your time on this unless you just plan on playing solitaire and doing email.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Super pathetic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine was horrible, very slow, just awful, used for under 6 months then off to the garbage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for mild use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear the fan constantly running, and it opens web pages slower then most laptops. But overall it is ok, for just general use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Outdated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a hour or two and realized while it’s priced cheaply, it’s NOT worth the money. Returned for a better one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak. It was cheap but did not even hold up to light use. Keyboard is junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wouldn't buy this one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the laptop for a few days. Barely tapped the screen and it broke. Took it back and they wouldn't repair/exchange for free. They said it would cost almost as much as I paid for it to replace the screen. I was going to do it myself. As I began to take it apart the screen cracked again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very bulky but ok for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very bulky but ok for kids to use for homeworks or assignments Got tons of storage space

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow processing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are times I have to reboot because it gets too bogged down with heavy usage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to get cheap PC for astrophotography. This one was cheap. Took it back in 1 week to upgrade.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not happy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cooling fan broke before warranty keyboar keys falling off get what you pay for

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Buy something else

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with tihs at all. Very slow. Don't buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 month old computer is garbage. There is a flaw in the windows program but there is no warranty on software. I did nothing to the computer the day it stopped functioning properly. A technician spent 5 hours going over it and cannot fix it. I can’t afford to put any more money into it. I will never purchase another Hp product again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    System problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it may 9,2019 and June 17, 2019 the system went out say can’t read need boot disk...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I only use it to stream things like netflix and it can barely do that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Worked ok for the first 5 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now it’s unbelievably slow and crashes all the time

    No, I would not recommend this to a friend