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Customer Ratings & Reviews

Your price for this item is $348.00
The comparable value price is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 418 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 418 reviews
  • Rated 5 out of 5 stars

    Geek Squad help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop pc. excellent Geek Squad help to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for work. Gets the job done. Great for completing tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok if you like windows 11. everything else is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer - works well in school enviornment. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop works as I thought so far. it's a great value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but works for browsing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely slow, but gets the job done for my wife. Just like me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good home laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for home laptop. Slightly large to travel with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to see keys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys are really hard to see. I have nothing els

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .......................................................good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer but really dislike the keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price, it is an acceptable lab top.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for over 1 month now. It works well for the first few weeks. when it comes to daily tasks, it can get it done and hardly lags but for some reason the battery drains to quick. I left it over night with around 80% battery on standby mode while closed and by the time I woke up the next morning it was completely dead and charged up in about 10-20 min. I might have got a faulty unit with a bad battery. Over all if you buy one, your experience might be better than my own.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It' ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downfall thus 3 star rating is because the keyboard is not lit, making it difficult for someone to use if they are vision impaired

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer has black keys with white letters and easy to see. The new one has silver keys and thin black letters. Very hard to see. Sorry I bought it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good For What You Paid For

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are getting what you paid for. Only draw back is the screen pixel rate or display rate is like a 1330 by 780 or something along those lines. However, it isn't all that bad. I would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The laptop is average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop so I havent done much on. It seems ok for the price. It could do with a better keyboard, I do not like the keyboard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast laptop. Only downside is the keyboard does not light up. Hard to see.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW speed & difficult to turn computer on! Crap!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this computer. By far, the worst, slowest computer I have ever purchased. Typically I buy budget laptops and I have generally low expectations but I don't need much computing power for my basic needs. I don't game at all! This computer has the slowest processing speed I have ever seen. It takes about 10 seconds to load pages when using any search engine or moving through websites. The curser doesn't catch up to my typing speed for a second or two delay. When turning on the laptop, it is a 2-3 minute process of having to push and hold, or just push the on button--it usually takes 4-8 times of trying to turn on before it actually does. I called HP customer care and she told me I should remove the power cord from the laptop from time to time because all laptops need that. OK, that doesn't change anything. My old Dell is better than this--thank God I saved it. This HP is a piece of junk.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got this laptop for work and college assignments, it does well enough for the price but nothing spacial.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    silver color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    key board hard to read because of the color silver

    No, I would not recommend this to a friend