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Customer Ratings & Reviews

Your price for this item is $408.99
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The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 709 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the affordability, user-friendly interface, and ample storage space of the 15.6" Laptop. They appreciate its capabilities for gaming and photo editing, as well as its portability. While some users have concerns about battery life and the lack of a touchscreen, overall, customers are pleased with its performance and find it suitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 709 reviews
  • Rated 3 out of 5 stars

    Average laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value laptop. It was used for college schoolwork, however after a while the processor started slowing up. I had other HP laptops that were great! This one started getting very laggy. It is still being used but not as frequently. It will get the job done at first but after year or so it will get laggy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with another pc in mind and found this gem, with better processor (Ryzen 3) and lower price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer. I am using for bookkeeping purposes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP just didn't run right after Windows 10 was installed. This newer one works alot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is excellent for my 87 year old dad who just wants to read news, etc and play games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP 15.6 inch laptop I purchased from Best Buy is mediocre is good for quick internet research but not so good if you're trying to use the disk drive many complications doesn't read every disc give you complications you have to reboot the computer a lot I wouldn't buy two

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a little over year ago. It would stop working right after the manufacture warranty smh. Thought it would last longer. It’s starting to freeze while I’m using it smh.. already in the market for a new laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great general laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great basic laptop. I didn't need anything extreme. This does everything I need ot to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin profile,fast processing,good storage. Support is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cpu is fast enough, but it pre install too much software which slow down speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for my high schoolwr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop, easy to use, fast, attractive and accessible for my high schooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the only computers that still had a disk reader built into it. Works well for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband recently purchase this laptop so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this laptop on sale and since my old hp was 9 years old I thought why not.So happy I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I really enjoy our laptops especially being able to do our school work on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough switch to W 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Startup difficult, hard to wake up from deep sleep, no lights Printer connection inconsistent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Home Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this looking for a basic laptop for home computing and it fits the bill perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for travel or home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement. Compact and powerful enough for daily use. Not used for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop to last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, lasted quite a while, wife uses it daily for hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been very good. Much faster than my old one. The price of it was more then fair.

    I would recommend this to a friend