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Customer Ratings & Reviews

Your price for this item is $408.99
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The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 709 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the affordability, user-friendly interface, and ample storage space of the 15.6" Laptop. They appreciate its capabilities for gaming and photo editing, as well as its portability. While some users have concerns about battery life and the lack of a touchscreen, overall, customers are pleased with its performance and find it suitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 709 reviews
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not that happy with the speed of the laptop. I expected better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, but not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow moving within programs. Good for people who are only doing BASIC things.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good traveler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price and we use it for road travel. Just basic email and word process,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer. Slow needs more RAM. Good for basic surfing and light work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter computer for the money dose mostly basic stuff but just right

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and really fast memory with this upgrade I can work better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big screen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this one for her office. She likes the big screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A great starter lap top for school aged children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is a little rough but functional and the price is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast and good touchpad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good until now; good touchpad and has been working fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy and recommend to a friend. A gift for a friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Laptop for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent low cost option, but overall feel is cheap / flimsy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    Disappointed with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop less then a month and now it is not working motor runs but screen is totally black. Not very good will probably never ever purchase anything else from this store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My first PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had apple products and should have stayed with them, but I didn't want to spend the money. Big mistake. I hate this HP laptop and can't figure out how to use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad messed it up from beginning

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea if the computer works well or not because the geek squad messed it up completely. Wouldn't recommend umless you are going to do everything yourself

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop came brand new and 29 minutes afternoon I told it out of the box it was glitching and the screen was shaking but otherwise it wasn’t a bad laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dysfunctional Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Terrible product. I’ve used it less than 10 times—& I mean from boot up to shutdown—because it’s so slow, clunky, and difficult to use. Most of this is probably due to being a Craprosoft Broken Winders product, but it’s ridiculous to pay so much for something that’s virtually unusable. Pay more, get more I guess. Sad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last as long as hoped. Many issues and had to get another

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop and returned it within an hour, as the saying goes “you get what you paid for” If you’re using it for work, forget about it. It’s super slow. It froze up on me within minutes of setting it up. When I installed a much needed program, it slowed the computer down even more. It feels cheap, looks cheap and is cheap. Do not buy!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer nit worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow need to take back and get a Samsung would not do what I needed it to do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanging this! Got this and the second time I used it the laptop ran slower than slow. Looked further into it and HP has loaded SO much on the computer that the RAM is almost full! Taking this back. Will not buy HP again.

    No, I would not recommend this to a friend