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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 486 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Laptop's speed, ease of use, lightweight design, and ample screen size as significant advantages. Many appreciate its affordability and the inclusion of 12GB of RAM, contributing to a positive overall experience. However, some users point to challenges with the power button's design and express concerns regarding the operating system. The battery life and storage capacity also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 486 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Back To School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and maintain. Enjoyable yo work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    new HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it fine. Still getting used to it after my old Toshiba.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for general office work. Recommended..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy, It dose what i need it gor it dose it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool for a under $500 computer. Bought just to have a laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little laptop, good buy priced right, thanks

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the processor, screen size, and memory are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad Fror the price good for my classes I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and for the size of the Laptop and is Windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my expectations. Good for simple everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I like how fast it is for its price range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great computer for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was easy to setup and my mom really likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school. Style. Speed and memory. Sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and great processing speed. Ideal for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my laptop purchase. Great speed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works Great, Fast and defendable. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP sales person was very experienced so he able to guide me in making my selection of this type and model HP lap top. The person setting-up the laptop was also very knowledgeable and efficient and was willing and able to answer questions concerning my purchase experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great improvement over my last pc. That also was HP but was pretty much a basic laptop. While this has no touch screen it's much quieter and faster and I am impressed with the matte finish screen and slim bezel. I wish it had a couple more usb ports but...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop- bad best buy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is good and works well with excellent memory. I'm still upset about the fact that in order to get it, best but cancelled my online order TWICE after charging my card and then I had to drive ve 30 minutes just to have them order it online anyways

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sleek design, bad battery and wifi

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the laptop is awesome except: 1. The battery. Does not hold charges very long. I have put the laptop into hibernate, gone on a quick day trip, come back later and the battery is either dead or around 8%. 2. The battery again. It has decided to no longer even store a charge so now I can only use it while plugged in. 3. The wifi module is trash. I have multiple devices on my wifi working fine, yet the laptop being on the wifi doesn't work. It worked for a couple months after purchase but has stopped altogether. So at this point, I have a very expensive calculator. Do not buy this unless you dislike good battery life and potentially having no internet unless you're chained to the modem.

    No, I would not recommend this to a friend