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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 486 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Laptop's speed, ease of use, lightweight design, and ample screen size as significant advantages. Many appreciate its affordability and the inclusion of 12GB of RAM, contributing to a positive overall experience. However, some users point to challenges with the power button's design and express concerns regarding the operating system. The battery life and storage capacity also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 486 reviews
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. Boots up quickly. Our old one would take 90 seconds to boot up, this one is up in about 30 seconds. We love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The price is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer if you are not using it for multiple things. Not enough storage. Great all around sound. Disappointed not enough memory for what I need to use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I want it to. It's fast. Great graphics. Only complaint is the marking on the keys is too light. Sometimes hard to read.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This one was a flop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the time I got this computer, it constantly crashed despite keeping up on the updates. Also this computer is cheaply made.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Just need a mouse or to learn how to right click without one. I’ve tried the 2 finger click, but it still doesn’t work like a mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H.P. HIGH PERFORMANCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUALITY MATERIAL, QUICK UPLOADS/DOWNLOADS, LIKE THE KEY RESPONSE. KEYBOARD IS PERFECT, BRIGHT BEAUTIFUL SCREEN ,RIGHT PRICE ON TOP OF IT ALL!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the computer for a few days now, but I am enjoying it. I use a similar computer for work, but it is smaller. So far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I love it. Took a few visits, 3 in fact to purchase, transfer and download security I am glad I purchased it at Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for this price. Nice display and specs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of value for your dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! Wasn’t sure about the processor but the salesman educated me and I am glad I went with this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW LAPTOP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE ENJOYED THIS NEW COMPUTER! SPECIAL THANKS TO THE BEST BUY CREW IN HUMBLE, TEXAS FOR ASSISTING ME WITH THIS NEW HP LAPTOP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personalized Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I was able to turn off S Mode & download apps (e.g. Chrome & Zoom) & figure out changes from Win 10, I’m loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer for the price. Streaming shows and movies is a very smooth experience. It is excellent for my day to day use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing very fast laptop. I play games with this laptop and there is no lag. I would definitely recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a functional laptop with ryzen parts. i can play mid graphic games and can do anything else a laptop can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Previously had different brand laptop but I am starting to feel more comfortable with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    His face beaming with excitement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective and child friendly laptop. Excellent birthday gift for my son. I couldn't have made him more happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ThankyouPablo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase ! thank you Pablo for your patience and knowledge...he literally walked around the store with me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop but Microsoft sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for home use. My complaints are with Microsoft that I have to pay monthly or yearly for MS Office products that I may only use 2-3 times per year, so what happened to paying one time on cd. I hate Microsoft more & more every year. That’s why I have 1 iPhone and 2 iPads because I can get any excel or word type app for free from the. Only reason I bought laptop with Microsoft is due to a couple companies I work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get started right away. The display is a great size for what i heed to get accomplished daily.

    I would recommend this to a friend