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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 486 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Laptop's speed, ease of use, lightweight design, and ample screen size as significant advantages. Many appreciate its affordability and the inclusion of 12GB of RAM, contributing to a positive overall experience. However, some users point to challenges with the power button's design and express concerns regarding the operating system. The battery life and storage capacity also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 486 reviews
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really lime this laptop. It is so fast Has 12gb memory and a 256 hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lowest priced Ryzen 5 laptop with a SSD. Just need it for business purposes so didn't need a large hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jims’ new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy transferred data from my previous laptop to my new hp laptop and it’s working so much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERSONNEEDING ADVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very pleased with th purchase of new computer. especial pleased with the GREEK SQUARD service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for your lap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It must be set on a hard surface to keep bottom vents clear to dissipate heat. Thus it shouldn't be used on your lap.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A bad purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bad purchase. In less than 1 year after this Laptop was purchased, it got damaged. Its motherboard got damaged and now it has to be replaced. We are trying to find that part but it is expensive for us. We both total of 3 of these Laptops but only this one got damaged. Too bad to make this review. But it is the truth.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Hp laptop computer is great for the most part-very slim, works very fast gives me new tips on learning new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased as an open box item and had no signs it had ever been out of the box, great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up quickly. Great little laptop for work as well, watching Netflix, and surfing the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box no problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. It was an open box but its still brand new and looks and works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. The laptop was easy to set up and is very functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop.im doing video editing and it works very good for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with our purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase . Everyone at Best Buy went far above average to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase of the HP 15.6 laptop. I have not ran into any issues so far and hope I don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use....friendly interface and has great features and space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fantastic, Set it all up for us. Happy as can be with our new HP laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality lap top. I am not Tech Savy, so I am slowly getting use to using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for everyday tasks. I would have given it 5 stars but it does not have a DVD drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new laptop so far and recommend it for those those shopping for a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great by the geez squad, Kemar (sp). love the computer. Easy to use.

    I would recommend this to a friend