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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 486 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Laptop's speed, ease of use, lightweight design, and ample screen size as significant advantages. Many appreciate its affordability and the inclusion of 12GB of RAM, contributing to a positive overall experience. However, some users point to challenges with the power button's design and express concerns regarding the operating system. The battery life and storage capacity also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 486 reviews
  • Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch as all our technology purchase arr with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good , had issues with battery but nothing that cannot be fixed by BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with Ryzen. Its been great as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 15.6" Laptop - AMD Ryzen 5 5500U - 12GB Memory - 256GB SSD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer and ease of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my 89 year old disabled Mother. She loves it. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compu usa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent everything ive purchase is very nice top quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Love it has a separate numerical pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer. It’s cute and it’s a good size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you need protection and can afford it for real

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Walt Deptula

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have trouble reading the numbers and letters on keypad they bare too light

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Smooth start up, Simple to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine for the price - will definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, i would recommend this laptop to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good …………………………………..,,,,,,,,……………………………………………………Yy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement laptop for my older HP pavillion!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective merchandise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent it to my grandkid in the Philippines. Upon receipt and did the start-up, the screen turned blue. Rebooted it several times, still blue. Something was wrong. They went to an HP technician and found it defective. Best Buy had it inspected and stated it was in excellent condition and not damaged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great. It is so much faster than my other one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and has all the necessary hardware and software that was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, great quality highly recommend to biy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Surprising how quickly it boots up.

    I would recommend this to a friend