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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 424 reviews

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94%
would recommend
to a friend

Customers are saying

Customers regard the laptop's price, usability, and storage capacity very positively. They appreciate that it is easy to use, lightweight, and has a lot of hard disk space. However, some customers have concerns about the battery life and the sensitivity of the mousepad. Additionally, a few customers dislike Windows 8.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 424 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Its OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies quickly, good for simple use, and music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am use to a mac so this laptop is a downgrade but it do what I need it to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fairly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but still dont like new windows sofware and very sensitive mouse pad

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong on this laptop for the price unbeatable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for touchscreen user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing for previous windows user. It will be a learning experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    my internet connection is very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer seems ok but for whatever reason downstreaming off the internet such as youtube is very slow - my older laptop not have a delay so it does not appear to be the internet connection it seems to lie with the computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    still a little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I aways like hp the laptop has a nice picture and good battery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to navigate. The laptop tends to be a little slow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok But had trouble exchanging product the p

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for the money. You get what you pay for...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Compact in size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is very compact and easy to transport.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter laptop for everyday user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop because it met some of the requirements I was looking for at a reasonable price.. So far I like this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loved his new HP! He can't put it down

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dell inspiron 15.6" touch screen laptop, intel cor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product in cheap price, touch screen made this product incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my sons college, so far it has worked well, he is very pleased with it , great response time, light weight

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    HATE IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HATE the computer, HATE windows 8, you have no choice with windows 8 as to having to get a Microsoft account.. totally cant stand this- biggest mistake & worse purchase ever!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great for everything that has been used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with it. It has what I want and was a good price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop for my wife, then about 3-4 days later I purchased a second one for myself to replace my Macbook Pro, that finally shut down on me after 9 years of great service. I have nothing good to say about this piece of garbage... I've had nothing but problems since I got it. It freezes all the time, can't find internet pages... problems with Microsoft office which was also purchase for both laptops... I use this laptop for work, so you can imagine how upset I am.. I've had it for less than a month and I'm thinking of throwing it in the garbage where it belongs....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    please read -> wrong turn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    today is my day # 4 with this laptop ""Toshiba - Satellite 17.3" Laptop - AMD A8-Series - 6GB Memory - 750GB Hard Drive - Jet Black ""and already shut down itself like 6 times. when I clik any program like movie maker the laptop restar itself or it shut down by itself. some times the screen blinks and it pop up a message that it say hard drive error. so whem in in youtube google or any online store is when all tha happens not recommended even right now im trying to post this coment and is not letting me that's why I add this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of space and a great price. will recommend to a friend.

    I would recommend this to a friend
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