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Customer reviews

Rating 4.3 out of 5 stars with 424 reviews

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94%
would recommend
to a friend

Customers are saying

Customers regard the laptop's price, usability, and storage capacity very positively. They appreciate that it is easy to use, lightweight, and has a lot of hard disk space. However, some customers have concerns about the battery life and the sensitivity of the mousepad. Additionally, a few customers dislike Windows 8.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-424 of 424 reviews
  • Rated 5 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter at college. Her current laptop was giving her problems, so I ordered this for her. She's very happy with it and it suits her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop! It has a great black design, and with 6GB of ram and 750GB of Hard drive space, you'll have more than enough to meet your usage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    Excellent computer..... I think

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated this 2 stars only because Microsoft Windows 8.1 is such a horrifically bad operating system, I can't tell for sure if this is a good machine or not. At the moment my 7 year old IBM Thinkpad with Ubuntu is running circles around the machine. I would probably recommend this machine to a friend as the price is right and the specs are very good. I would heavily caution against Microsoft Windows 8.1 however. It is a very poorly thought out interface and is very counter-intuitive and clunky.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Four Lemons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first of the four of these I owned had a bad fan. I talked to HP; it's a known issue that they offered to fix. I didn't have 3 weeks to wait, and this was the day after I bought it, so I exchanged it. Second one: fan is fine, but it has a dead pixel. Third one: bad fan again. So we opened a forth in the store: another bad fan. Best Buy was great through the process, got me something else. On top of everything, this PC feels flimsy & breakable. Do not buy.

    No, I would not recommend this to a friend