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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 438 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 15.6" Laptop as having good overall performance and a portable design. Many appreciate the screen quality, speed, battery life, design, and size. The primary concern expressed by customers is the limited storage capacity, which cannot be expanded.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 438 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great value for the size and capability. I do audio editing and remote programming and the HP has done a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal and meets my needs as a teacher!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sufficient for my needs as a teacher, creating newsletters, calendars, and other items. I use it for video streaming too.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 2 out of 5 stars

    UFS is my issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understand what you are purchasing here... You cannot clone to the UFS, the storage is LOW and cannot be expanded. If you are looking for just a straight internet machine, this will work. My issue is with the UFS drive.. .basically a MicroSD card soldered to the motherboard and NO upgrade compatibility. Removed the back and the motherboard does not even have a hard drive connector. This is basically a Chromebook with Windows.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hp laptop is working well. No problems. It's used for email and surfing. The audio may need adjusting as it is not as loud as my last laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent for what we paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a very good price from BB on an admittedly entry-level laptop. My pre-teen just needed for some low res games, movies and videos. It suits her needs until HS next year when they move to MacBooks anyway

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for online college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is actually perfect. Who would have thought for this price a machine that is highly effective for University online students.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Suits my needs Nice and fast. Just what i needed at a great price. Glad i found this when i did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got a new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a nice upgrade from my surface pro slowing down and not being able to be updated. So I'm enjoying having something that works for business and for school work. Only downside I have noticed is I could be on the computer for hours, but I think the battery life does not last as long as computers I've had in the past. Overall this was a nice sleek choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has a MacBook and is in college but wasn’t able to use it for all his classes. He says this works great for what he needs it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales agent was so knowledgeable, helpful and pleasant to deal with. The laptop was exactly what I wanted. So far no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just recently started using it, no issues so far. I like the touch of the keys and it meets my needs. Great price too. Use it mainly for internet use so it works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop for me. It was easy to set up; just follow the on-screen instructions. It doesn’t come with a bunch of bloatware that I would remove anyway. It’s fast, and has plenty of storage for me. I did add MS Office to it, which was also easy. And I like the numbers keypad. I’m very happy with this purchase. It would work well for most students too. You probably want an upgrade for a big gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now Including Windows-11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 15.6 inch Hewlet-Packard laptop computer in the Best Buy store in Morgantown, WV. This purchase was a follow-up to having purchased an HP desk top, both of which provided Windows 11. My confidence in the technology and your associates was again demonstrated to enhance my satisfaction and ability to engage in utilizing your products. THANKS..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the laptop its fast and it has everything that i needed it is perfect for what i needed for my small business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very basic laptop but so far I’m pleased with its performance. Probably good for basic computing like browsing the web, checking email and some streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product. The past few purchases I have been staying with HP. I am not a tech person so I can't go into details about how the laptop works. My only regret is that if I had a few extra dollars I would of liked to have purchased a touch screen. After using my last HP i had a touch screen and I can't believe how I took advantage of this. My last HP laptop the screen kept juming and I thought it was smarter to put the monies into a new one. My last contract had expired so it would have been out of pocket expenses which I don't have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 4 stars cause the keyboard doesn't have any lights but I just hooked up my wireless. Pretty easy to set up. It does have Windows 11 in S mode installed. You have to disable this in settings - activation - go to store - select switch to Windows home or pro - click get. Now I can download any app not just Microsoft store. After switching out of S mode you can't go back into that mode. Battery seems to drain quickly. Overall - This is a great deal! I highly dz

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was so fast, from discount, ordering and picking up my order. The laptop is good for my school work or other things

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Fast , easy to get around the keyboard . Startup is incredibly quick. Battery life is on the short side. But still not that bad.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The Basics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although older hardware technology, it meets my needs for a low-cost travel machine with just the basics.

    I would recommend this to a friend