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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 619 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 619 reviews
  • Rated 3 out of 5 stars

    HP Laptop Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is lightweight and slim and good for the price. However, the SSD memory is small and cannot be replaced and the OS Windows need to be purchased shortly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Donald Clark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works fine. The agent in the Geek Squad was very helpful. Once I got it home getting it matched up with my printer etc. went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me out fo a jam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to send my work computer into the shop. I needed a computer to get my work done in the meantime. I found this cheap computer that did the trick! $250 computer got me thru 3 weeks of work and kept getting paid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for a 70-year old because it is an excellent product for anyone who doesn't need the added horsepower for gaming. It is a good, reliable product, which is sufficient for streaming movies or sports events, and the price was unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for my needs. Lower end, but does everything I need. Fast and screen resolution is very good. I use for e-mail and internet mostly. Good buy for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new computer and had been researching online. This computer works well, speed is decent, battery life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't review this item yet, I bought this for my husband for Christmas and he hasn't opened or even used it yet. I will definitely come back and give you a honest review once he does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied HP user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an 84 year-old retired accountant that uses my computer to order on-line, correspond with friends and family, look at Facebook and You Tube posts and, using Word and Excel knockoff software, create spreadsheets for personal use, file my taxes using tax preparation software and draft correspondence. I'm not a "gamer" and only upgraded from a perfectly good older HP laptop because I couldn't upgrade to Windows 11. This computer satisfies all my needs and has sufficient memory for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for basic tasks, easy set up and worth the cost. Definitively recommend for its portability and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect firat computer for my grandson. It has just the right amount of storage and processing capabilities. It has the signature sleek Hp designs with the 10 key pad. He absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With My New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised at how lightweight and thin this laptop is. Haven't completely set it up but think it will satisfy my needs. Great price and delivered safely and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for myself. I am surprised at how fast it runs. The only issue is that the keys are gray and the lettering is white, which makes it hard to read. Other than that, I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to do the basics. You need to purchase the actual program, in order to pretty much do anything other then surfing the.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No.issues so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this PC on a whim.I unexpectedly needed a laptop for my college course. It was on a great deal,a lil over $200,and well worth it. Seems to run fast and smooth,so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome computer, battery lasts a long time for when you are doing work or playing games, huge display with awesome graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a good deal for the amount spent. Very easy to set up, even for non tech folks. Screen is bright and easy to see. The downside is it loses charge rapidly and needs to be plugged in often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and use. After years of using a desktop and comfortable with it I was reluctant to just us a laptop. Now I will not be going back to a desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with their new computers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptops were delivered in perfect condition and work as advertised. They were gifts and the recipients were very pleased. They came on time too. Thank you for a smooth transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. If you don't need a ton of memory or storage this may be the laptop for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good price, young sales guy was clearly inexperienced, poor listener and trained to promote the more expensive equipment. Nice kid though, train him better!

    I would recommend this to a friend