Customer Ratings & Reviews

Love it. Great computer battery life is half and half is charges fast but dies kinda fast in my opinion.

Good quality for the price! Runs smoothly, starts up quickly, and supports my internet-based usage. Does not have great durability, with slight flex in the keyboard when lifted incorrectly. Not a super long battery life, especially if being used for video calls. Does sometimes glitch when switching between tasks/tabs/programs. Overall, a decent work laptop for my basic needs.

Great - works good for my needs (which are not high demand). I only use this for basic applications and don't put too much demand on it. It would likely be slower for more complex applications.

Great price for this computer, sleek and easy to manage. Light weight

Replaced my old 11 year old Microsoft Laptop with a new one at a great price and the performance is terrific. Just needed to get a new printer based on AMD24 system and bought the HP laptop to be a print server for my old printer. Got both computers and new print at Best Buy for great prices.

I am partial to an HP Computer. This had an excellent price and is suitable for searching the net, email and social media. Enough memory to save your tax records and your special photos. Good speed too.

Very nice for the price & was easy to set up. I use it as an extra in my bedroom

Excellent value for the price. Inexpensive and while it lacks a few advertised features (backlit keyboard & fingerprint reader) it still is faster than my old laptop with more memory. More than adequate to my simple needs of basic email and notetaking and it has a huge screen for video

The laptop works fine. The agent in the Geek Squad was very helpful. Once I got it home getting it matched up with my printer etc. went well.

its great would love to have my off time spent at best buy for the purchase of all of my electronic devices. best buy is the Best place for any and all kinds of electronics.

After approximately 20 yrs. with my desk top computer which was running very slow, I upgraded to a lap-top and it has been a pleasure to use it for the simple tasks that I use it for. It is so much faster and more accurate with no stopping and blank screens. I love my HP lap-top!

This laptop has been a great investment. I have bought several of them for myself and family members. Everyone has been very pleased with the purchase. It does what we need and then some. Definitely worth it!

I recently purchased my second computer at Best Buy. It was recommended to buy an hp laptop and I am thrilled with it. It was economical and suits my needs. I find it is faster and more helpful than in the past. I am very pleased with my purchase

Product was easy to order on line and pick up . Computer is well worth the money . Perfect for college online class.

it really is a great computer. Great price. We had some difficulty getting somebody to help us but once we finally got somebody, he was really nice.

I love HP products and this laptop has been a champ so far. I haven't been able to use all the features it has yet, but I believe it will be helpful to me in my future endeavors. It's super-fast. I love it!

Got this laptop for administrative purposes. Works perfectly as intended.

The product is lightweight and slim and good for the price. However, the SSD memory is small and cannot be replaced and the OS Windows need to be purchased shortly.

perfect laptop fast clear and great deal, I was so happy got one for my newphew too.

Purchased this as a gift for my sister to use for nursing school. She loves it. It works great for the many video calls she does for classes.