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Customer Ratings & Reviews

Your price for this item is $379.99
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The comparable value price is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 275 reviews

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88%
would recommend
to a friend

Customers are saying

Customers commend the 15.6" Laptop's ease of use, performance, and value for its price. Positive feedback also highlights its lightweight design and sufficient screen size for everyday use. The laptop's battery life and storage capacity are also frequently praised. While some users mention the RAM could be improved, overall the product receives overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 275 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pc about 3 weeks ago and so far no problems. Great pc, reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer so much that I am planning on buying two more as xmas presents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best laptop i have ever bought. i recommend this product . it's well worth the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop had a bad keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop for college. Even bought the geek squad support and security service. Took 3 days before I picked it up. Got it home and it had a dead keyboard - DOA. Had to return it. The store was sold out, but did upgrade me to the next model up at no charge which was awesome. Then it took 2 more days to wait for the geek squad service The way the store handled it was awesome. The quality of the bargain laptop - well you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about moving to windows 10 but the transition went very smoothly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic at its core

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop hoping to use it for school. I was hoping to do a few upgrades on this laptop to meet the recommendations of the program I needed to run. When I contacted HP they told me that it is already at the highest it can be. Meaning the motherboard won't support any upgrades. So now, even though this laptop meets minimums of what I need it for, you can see the lag and the screen needs to constantly refresh when doing my projects. Sad day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cable issues in screen and flimsy bottom cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled. Barely past a year and developing several problems possibly just not as durable and well-built as we would have liked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great reliable laptop for day to day work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable laptop for day to day work, browning the net, house bills, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does what I need. I only use it to type and make presentations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for school

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have a computer for my daughter to take to school. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what I need, has held up well over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer seems to work well and has all the features advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent computer. My granddaughter uses if for school.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT WHAT I EXPECTED FROM HP

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE OWNED AN HP COMPUTER FOR MANY YEARS. HAVE BOUGHT SEVERAL. THIS ONE I BOUGHT FOR MY DAUGHTER AND THE DOWN VOLUME KEY NEVER WORKED. BEST BUY ONLY GIVES YOU 15DAYS TO RETURN IT SO IF YOU HAVE MORE PRESSING BUSINESS AND GET THERE 4 DAYS TOO LATE YOU ARE JUST OUT OF LUCK. HP DID NOT STAND UP TO IT'S NORMAL "A" STANDARDS FOR ME THIS TIME. AND BEST BUY SHOULD AT LEAST GIVE YOU A 30 DAY RETURN POLICY.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of space , too slow.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Very slow. I have great Internet. Just slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love my hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love my hp which is why I purchased another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Student was in need of something to take off to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just the type of computer we were looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for 13 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, son uses with el gato game capture device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wish I could find another one to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. son loves it. very functional. super.

    I would recommend this to a friend