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Customer reviews

Rating 4.2 out of 5 stars with 275 reviews

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88%
would recommend
to a friend

Customers are saying

Customers commend the 15.6" Laptop's ease of use, performance, and value for its price. Positive feedback also highlights its lightweight design and sufficient screen size for everyday use. The laptop's battery life and storage capacity are also frequently praised. While some users mention the RAM could be improved, overall the product receives overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-275 of 275 reviews
  • Pros mentioned:
    Ease of use, Price, Weight

    Rated 4 out of 5 stars

    Great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light, user friendly and cost efficient! Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great product repeat laptop buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, repeat buyer, laptop is small screen, user friendly, light weight

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cheap but good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit on the flimsy side, but for the price its still a good value. Word of caution, website says it uses DDR3L, however when I took off cover to upgrade ram it had DDR4 installed. Be sure to check before ordering more ram.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    HP definitely delivered on this one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has been nothing but awesome! I've been using a Acer Chromebook and I liked it just wanted to upgrade and get back to Windows. I like Windows 10 and the fact that there is a little Windows 8 in it but mostly the whole system reverts back to what is familiar from previous versions of Windows. It's light, fast and sharp! Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cheap computer, pretty good specs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer performs pretty good for the price. It has low ram but is able to be upgraded if you know what you're doing. Even with the upgrade it does not equal what other computers with the same specs cost.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great laptop for my basic needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service and advise from braintree bb associate.I think this hp was the best value in laptops at best buy.The i5 processor is seldom available at this price point,the lap from hp is fast ,smooth,and well made,i,m delighted with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good added value for a Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, light, good performance, with my laptop I can acces Ineternet anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Best selection for the price. I will recommend this Cheap and bad plastic outside the comp

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for simple tasks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this computer! Great value for the price! Just wish the didn't place so many ads on the computer cause it took a while to clear. Overall I would recommend this to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seems like it will do fine for my college classes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my mother. She loves how easy it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for someone whos starting college soon or just wants to get more knowledge about technology

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this comp in the mail used for one day and returned it to bestbuy. It is very slow for a newer computer and I didn't like that there was no Bluetooth or keyboard backlight.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for small projects

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this computer for school as was the purchasing reason it does go slow if a few windows open

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    POWER BUTTON UNRELIABLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pressing the power button would not turn on the computer and at other times the computer used to shut down unexpectedly.Googled and found others had similar problems with HP laptops and there were fixes for it Since the computer was brand new I returned the computer and got full refund, as I had bought it on sale for $ 349 before taxes. and the price had gone up to $ 379 and the store would not give it to me at the sale price

    No, I would not recommend this to a friend