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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 664 reviews

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91%
would recommend
to a friend

Customers are saying

Customers highly value the touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its reasonable price and light weight, along with the ample memory and storage. However, some users experienced issues with battery life and found the operating system challenging to navigate. The Wi-Fi connectivity also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 664 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs great and does what I need it to do for my personal and business use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good PC Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mid-range PC laptop. For anyone looking to do Office work, this will work.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient. I rarely use the touch screen, but it is responsive when I do. The TouchPad works well, but is not overly sensitive. It is a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. I bought it for my relatives and they are njoying with laptop for playing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    NIce laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. It is easy to transport. It has a touch screen that I love!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop every day for at least 2-4 hours while I attend my online classes. I have had no issues and it is perfect for a college student.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for my teenage son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this laptop, speed and reliability are great at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup and easy to use. Windows 10 is great addition to this computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed something with a little bit of ram and this works. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good Windows system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a touch screen system, and it does come with MS Office installed, contrary to what I was told at the store. Great system for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does exactly what it says. A great computer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good and runs great. No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems and seems to all be working well. I love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Much faster computer than my old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer with better function. Easy to navigate all the programs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife. Simple yet fast. Used for work and has been great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    useful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a back up laptop that can process a graphic heavy load.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and light good screen nice and fast. Battery last for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Pretty good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. Picked it up on sale and very good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great features for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase HP laptops & this laptop has everything I needed, the price was very competitive and the service at Best Buy was great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very functional and technically easy computer to set up and operate

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    good, fast processor, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Compaq Windows 7. The hardware is faster, graphics better. Windows 10 better for video and gaming; but not for design graphics.

    I would recommend this to a friend