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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 664 reviews

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91%
would recommend
to a friend

Customers are saying

Customers highly value the touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its reasonable price and light weight, along with the ample memory and storage. However, some users experienced issues with battery life and found the operating system challenging to navigate. The Wi-Fi connectivity also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 664 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. Pretty much open the box and go. Great for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Works very well simple to use. Good laptop for a student.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a new associate and there are no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Gift for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my 9 year old son to use to help him with his homework for 4th grade. Amazing, fast, excellent laptop for kids.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen size. Windows 10 is a little hard to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love love love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Bought it for school but I use it for so much more. I can play sims 4 on ultra high settings with great FPS, very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just purchased, easy to use, anxious to try the underwater feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually purchased this HP laptop for the office. Small businesses needing space for Quickbooks and other software will love it! It does boot up slower than others, but I knew that before I purchased it. I hardly ever get online with it, but it will compile my tax data for me with this software so it works for me. Also, I purchased the Geek Squad warranty to cover any bugs in the future, as I am not technology savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. Windows 10 takes some time to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Seems fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine for a useful home machine. Works well so no complaints.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    It's a good choice for computer Davy individuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Touch screen is a definite plus!! I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    I should have been smarter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop, and I think I should have realized that the speed was the problem of the content stream, and the processor is a victim of that I was going to try Apple, but the screen size for an older person matters, and it's 2000 for one of them, for the money this is a good value

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Use daily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses his computer to work with a bike trainer device he purchased. The graphics are great and that computer works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity and good speed with Windows 10 Operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    First laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop for the price. We have had great luck so far. Speed is good graphics are great. Perfect for all school projects

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my children to use for school. It's great for what we needed it for and they love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for and for a very reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen. It is a nice laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! Its absolutely amazing for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Slim and lightest laptop I have used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleasantly surprised at the performance, size & weight,

    I would recommend this to a friend