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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 664 reviews

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91%
would recommend
to a friend

Customers are saying

Customers highly value the touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its reasonable price and light weight, along with the ample memory and storage. However, some users experienced issues with battery life and found the operating system challenging to navigate. The Wi-Fi connectivity also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 664 reviews
  • Rated 3 out of 5 stars

    Not crazy about this computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still trying to figure out this new computer. I've had HP computers before, but I'm not crazy about Windows 10. I've had problems trying to load the new anti virus disc also. I'll just keep picking away at it though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for a long time and am glad I chose this laptop! It has even more than I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent match, product-price. Ran very fast and the battery its Mora than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifications was great for the price, and just suited for what i needed in a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! I can do everything I need and my son can access sites for his homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Just the right size. touch screen works well for not being an Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop and best buy team help me to find good laptop in my price range .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop in this price range. Audio is bit low otherwise looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy transition from mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teacher required me to use a non-MAc computer. This is a perfect fit for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer. The set up is kind of difficult but you can figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a laptop for college.. It has met her needs. She loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as I already owned an HP Pavillion. This new model does not have bluetooth, iluminated essential keys (On/Off, Num Lock, Caps), and the exterior finish gets your hands marks and looks cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the computer for the price is well worth what we paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. intel core i5. easy to use. basic black color. large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and easy to use. The whole family was on it by day 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer meets all our basic needs! Set up took less time then expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable find!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valuable basic laptop for everyday needs. Nice touch feature as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touchscreen is great and love the 10key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my newly high schooler and she loves it so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had issues with the computer bought it for my son for college.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get frustrated trying to find things. Can't figure how to increase screen size, how to change screen saver. Wish salesperson wold have looked at it with me and showed me some things about it.

    I would recommend this to a friend