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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 664 reviews

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91%
would recommend
to a friend

Customers are saying

Customers highly value the touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its reasonable price and light weight, along with the ample memory and storage. However, some users experienced issues with battery life and found the operating system challenging to navigate. The Wi-Fi connectivity also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 664 reviews
  • Rated 5 out of 5 stars

    Great laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works perfect for a first year collage student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had any problems with my new computer thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my daughter she is in college...,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just fine so far haven't had this too long ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything that I wanted.For work and for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for my 14 YO grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earlier model crashed, very good replacement machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the laptop and the quality. Price was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am beyond happy with this laptop. great purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great School Laptop (Basic Video/Picture Editing)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought this computer for school and its not bad at all. This computer lasts about 4-5 hours on a full charge(Keep Your Charger With You). Great Purchase!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expected too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was priced very reasonably. Unfortunately it was not as fast as I hoped. The keys were smaller than my old laptop and I missed the old keyboard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked Great Until ....

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer worked great. The day after my warranty expired it stopped working and it seems as though the hard drive needs to be replaced. This was my first HP computer. My Dell laptop lasted me years and my Toshiba is still working even after years and years of having it. I am very dissapointed in the fact that this computer only lasted me 2 years. Do not recommend Hp laptops.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Feels very cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The materials that make up this laptop feels like the cheapest thing out there and it wasn't fast base on the specs this laptop has.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    kinda slow, but easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems slower than my other computers and takes a few seconds for things to load but apps don't shut down or have any issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid machine but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but price was 40-50% higher than need be. Sams had better pricing, but didn't have this one on the shelf.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not as fast as I thought it should be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is slower that I want. but I have only my work computer to compare it to. So for the price, it is prob fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay computer, it's having some gliching problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's having some gliching problems, not sure why this is happening. Have not had time to figure out what's going on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this computer to have an I5 processor and 8 gb of ram it's kind of on the slow side. I traded it and got a Dell.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little slow and touch screen is touchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this laptop. I would give it 3& 1/2*. The touch screen is really touchy and it's not as fast as I had hoped.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is for my daughter and she likes it but is having a few issues with the processor speed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not seem to be fast at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses connection with the internet at times. Slow to open and boot up. I expected more from Intel.

    No, I would not recommend this to a friend