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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $549.99

Customer reviews

Rating 4.1 out of 5 stars with 166 reviews

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86%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the price, storage capacity, user-friendly interface, and weight of the 15.6" Laptop. They appreciate the affordability, spacious storage, ease of use, and portability of the device. However, some users have concerns about the Windows 10 operating system, battery life, and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-166 of 166 reviews
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Great laptop for the price, but be aware of specs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this VERY competitively-priced HP laptop and am very impressed with its performance so far. Less than a day in, and I've already upgraded it to an SSD and a new internal wireless card (salvaged from my previous laptop). Please be aware that this unit, in its stock configuration, has single band wireless-N and NO BLUETOOTH. Also, do yourself a favor and invest in an SSD; you will never look back when you see how fast it boots, and you can use the 2 TB HDD as external storage with an enclosure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchase another HP product. Slow and fever worked right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was no good, need to contact HP to repla

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is everything I wanted. I think that it is one of the best computers that i have ever had. I know its not MAC but it works just as good and i have no complaints at all. It never freezes, allows me the abillity to do the things i need and is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Didn't even work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple laptop good for watching movies and checking emails. I read the reviews for this and decided to give it a try. I bought the last one brand new in box. It took 3.5 hours for it to update. Okay, whatever. Maybe it'll be worth the long wait. Finally finishes and I get it all setup but then I have to run to the store real quick so I shut it down for now. I come back, turn it on and the screen remains black. It won't turn on at all. The laptop itself will turn on just not the screen. I'm very disappointed and frustrated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for cost. But the performance looks to be little slow.

    I would recommend this to a friend