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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.7 out of 5 stars with 87 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-87 of 87 reviews
  • Rated 4 out of 5 stars

    Everyday Use Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for work and it gets all my basic needs done. Fast and reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coustomer service might have to get another one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop did its job but if you need it for school, look for something more reliable. I had this laptop for less than 5 months and it completely stopped working on me. It definitely wasn’t worth the money I paid but if you need a casual laptop for some here and then work then buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GOOD PC-mine was a Lemon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was probably restocked unchecked as you couldn't sign into it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    cancelled prder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why did bestbuy cancelled my order when i did not cancelled

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one feature/factor in my purchase was the price. Certainly, the features of the HP laptop are impressive, however, there is a lot more digital capability that I actually need, however, the features I will use the most, the storage capacity, and the screen were my main factors, but above all the price, in deciding on this particular item. In setting up the laptop, although I do see the reasoning and the features provided, it took more time to accomplish. Overall, I am extremely pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a family member who uses it primarily for email, social media, google searches, etc. For the price, it was exactly what he needed. I would highly recommend for anyone who does not need all of the bells and whisles.

    I would recommend this to a friend