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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2350 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,350 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    favorite computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer with speedy communications and quick responses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty happy with this computer even though it was a mistake I got it. I picked another device but ended up being happy with this one and keeping it. Very good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's still wrapped.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm reviewing this on December 23, 2023. It's still in the box, which was very easy to wrap. I bought it because HP makes good stuff and I hope this does not disappoint. Best Buy has a great return policy if it does!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty Laptop for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, lightweight laptop with plenty of storage. The graphics are fantastic! The only minor “surprise” (my bad), was no cd drive. I purchased an external one for cheap, and all is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but keyboard is flimsy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop for the price. I only have one problem with this laptop and that's the keyboard, the keyboard feel flimsy very cheaply made plastic around the actual keys. Other than that this is a solid laptop for a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backlit is missing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am looking for the same configuration but with a backlit ( keyboard). HDD is a better option than SSD. Where can I buy the same Confg. with a backlit keyboard?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop and decided to get something different. It is bigger than what I had but it’s still nice. I would recommend this laptop to.anyone that is looking for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Guy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Computer is used for work. After cable is installed. for a network. I use the computer to set up the network for users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my laptop at Best buy and I'm really enjoying my laptop.The staff we're so courteous and friendly. They helped me find the specifications I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I had at the store was amazing and the laptop itself was a amazing purchase.. I love it Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality + Performance + Value = Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value and quality. I can always trust Best Buy to carry the highest quality products at a great value.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money, it is too slow, and sometimes it is hard to turn on. Plus, the battery does not have any endurance.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    *

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I am having is the battery doesn't last more than a few hours while on video messenger. Otherwise I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a bit longer than I expected. Had to wait in line and only 2 people were working that area. Other than that, it was great., great service and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent relation price benefit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent produxt for the price. The display size is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product ! Better version till this day. The screen has a good refresh rate and I can run games at a low res

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia fire TV now and four and an insignia washer and dryer which everyone was bought at Best Buy and I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, quick and easy exchange. Hassel free and couldnt be happier with my experience and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. No issues. It is doing what I need it to do! Great value for the price!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't like this laptop. I have had nothing but problems with it since I purchased it. Really wish I would have spent more time deciding on a laptop.

    No, I would not recommend this to a friend