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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 268 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 15.6" Touch-Screen Laptop as a fast and responsive device with a great touch screen. They appreciate its affordable price, ample storage, and lightweight design. However, some users have concerns about its battery life and its unsuitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 268 reviews
  • Rated 5 out of 5 stars

    Bust buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like shopping to bust buy likeeeeeeeeeeeeeeeeeedd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp comp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer i just love it im so happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for your buck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power House based upon my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device, Power House based upon my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works amazing. Quick responses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer, easy to use and it is pretty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    our new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price it packs a punch ! Hp has a good reputation. A great Value laptop !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. But if your are using on darkness the keyboard is not comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop - Liiza ♡

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited about this purchase! It's a big step, for future opportunities. ☆

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9-year-old son finds it very easy to use. He loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Using this for work and research. .......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Its quick on tbe draw and lightning fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for good quality of screen, do not buy this laptop. Good speed, good storage, good appearance... But bad quality of the screen. Returned it to store 2 weeks after the purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Display Sub-Optimal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast & light, but the display makes it almost unusable. So glossy and grainy! We're going to get an anti-glare matte cover for it. Hopefully that will work. However, there is some doubt.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Gaming

    Rated 2 out of 5 stars

    Didn't work as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't even play a game with all the memory it had on it. I downloaded a game I usually play and it wouldn't do it at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Display could be significantly better.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this computer accept the display. It is not as sharp and clear as it should be for a computer in this price range.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Michael PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very hard to see the numbers and letters on the keyboard. Other than that it's a laptop. No better or worse than others that I have owned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP 15.6"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I've spected... Lovely color and good performance

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Almost fantastic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it weren't for the issue with it freezing then it would have been a 5/5 for me. Unfortunately it did and I had no other choice for me but to turn it off completely. After dealing with that problem for a few days I just returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed in Best Buy for selling a product that wasn't good quality. Every time I turned the computer on, and began to work on it, it eventually froze. Even though the the item was sold as "out of the box" there is an expectation that Best Buy would only sell an item if it was a good working item. I will shop elsewhere for my new computer.

    No, I would not recommend this to a friend