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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 268 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 15.6" Touch-Screen Laptop as a fast and responsive device with a great touch screen. They appreciate its affordable price, ample storage, and lightweight design. However, some users have concerns about its battery life and its unsuitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-268 of 268 reviews
  • Rated 2 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Not exactly what I was wanting. Perfect for getting started computer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor graphics, flimsy design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible image quality. Do not recommend if you are looking for quality graphics

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as advertised. Overpriced and not worth the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get help from suport to set up the computer ot is ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't have much time to test it out.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen cracked from using the touch screen after only having it 1 month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dud? Random shut offs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week it would just randomly shut off. Not sure if it's an update problem or I got a dud computer. We ended up returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing lap top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing lap top. I bought it as a gift for my girlfriend and she loved it. The touch screen works great and it’s fast. Charging time last great. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop with a lot of memory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and a lot of memory. A little on the higher price but perfect for a home laptop and it's touch screen so that makes it a little easier sometimes.

    I would recommend this to a friend