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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,142 reviews
  • Rated 4 out of 5 stars

    great price fast delivery. Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good experience specially during this corona virus epidemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my laptop during the covid,and I hade great service and your staff was very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and we have received no issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and we have received no issues. I highly recommend HP as a brand you can depend on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great basic laptop nothing fancy. I would recommend if you’re looking for something simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bagva

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop i ever have so fast and the battery least longer.i like it and worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact. Goes every where with me . Very fast on boot up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp lap top works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top for the price. Didn't like the version of Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY HAPPY WITH MY LAPTOP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues but Best Buy stepped up and made it right. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the computer for monthly bills and storing digital photos of my children. Meets my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer, after researching them, this is the one I chose for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid laptop. Better than expected. Great for work and play!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It's lightweight and it does what I need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy use and fast responses.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward to use. Only issue is slight green cast to screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works really good, light and has good camera for beginners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my granddaughter, which she uses it for her job. Does an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s smarter than me! Will have to get lessons on all it can do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer is great. I use it for classes, starts up in seconds. Battery is decent:.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much to learn....so much fun to do so!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for what I want. My fishing supplies will be so much easier to keep up with now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would do again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets my needs . relatively inexpensive for what I am using for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm happy with my HP laptop so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long enough to be able to give a solid review.

    I would recommend this to a friend