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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,142 reviews
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Super nice graphics. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    researched it, compared it to other retailers … bought it and happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I do used all the time, for work, study, games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product for my purpose, enjoy using it on a daily basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek laptop. Works well for everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really nice and fast. Great gift for the family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 15.6" Touch-Screen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - 15.6" Touch-Screen Laptop is an excellent product to own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop has a great processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's website made it easy and I will for sure shop on it soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my new lap, run fast and good quality. Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another computer school. Great value at a very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to handle, no so heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i have recommended this product to my family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks sleek and nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop! It’s a little slow but it is great for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to access what I need to do now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tech item for me and ready to learn more each time of usage,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mousepad is hard to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mousepad is a little hard to use, ended up buying a wireless mouse. The screen resolution is not the greatest. The touchscreen works pretty decent. Its my first laptop, so It might get easier for me to use after I've used it a bit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldn't buy it again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We knew that buying a cheaper computer would come with a loss of options. However, even with the cheap price I wouldn't buy it again. My wife needed a computer for small projects. Pulling it out of the box, you can feel that it is rather cheap. Using a browser, it takes a while to load websites. I haven't seen something this slow since 2000. The monitor is fairly cheap. So if you have experience with a MacBook monitor, it will be no comparison. Speakers are horrific. To be honest I don't have anything good to say, other than it is cheap. If I could return it, I would, unfortunately we can't. I suspect that it will become a paper wait fairly soon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for college bound students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the products at Best Buy. I will always buy my products here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service even though it was social distancing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for home use I'm enjoying using it for all my home needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for school! It does everything I need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, nice looking, runs super fast. Great value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I would recommend this to anyone

    I would recommend this to a friend
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