Customer Ratings & Reviews
- Model:
- 15-EF0023DX
- |
- SKU:
- 6403436
Customer reviews
Rating 4.4 out of 5 stars with 2142 reviews
(2,142 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
scale not low enough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing worst than the lap top was the service I got from tjhe geek squad. After three visits the first three days after it arrived, I returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Has not connected to my wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a repairman out and tried repeatedly and I have not successfully connected my computer to my wifi long enough to get anything accomplished.
No, I would not recommend this to a friendRated 1 out of 5 stars
HP horrible computer Best buy horrible service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is terrible. Best buy return plan is horrible, will never buy a HP again or buy a computer brom best buy again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wrong description size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop screen isn't even 15 inches. False advertisement!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok i guess...i orderd it online they said2 days...welll more like 2 weeks...very very unhappy.We always bought at best buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sure it is a good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never rec' d it . Only that it shipped and nothing after that. We tried to follow up just not your best help .still no laptop
No, I would not recommend this to a friendRated 1 out of 5 stars
I like the computer but it can with scratches
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with scratch I like the computer but I dont like that it can with scratches
No, I would not recommend this to a friendRated 1 out of 5 stars
defective from start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.screen didn't work from purchase date. Was likely a 1 off.
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop sucks! Lasted less than one year. I will never purchase another product from Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this.computer for my son. We cant use google. He need to use zoom for his classes and we cant download it.
No, I would not recommend this to a friendRated 1 out of 5 stars
DISAPPOINTED
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased HP laptop based on Best Buy reviews. The laptop only lasted one year.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gave me the blue screen of death after 6 months and I had to buy new computer
No, I would not recommend this to a friendRated 1 out of 5 stars
One year of use only.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year of use and stopped working. It shut off and didn't turn on anymore.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop died after less than 1 year of usage. Not sure what to do with it
No, I would not recommend this to a friend- Pros mentioned:Speed, Touch screen
Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, fast, touch screen option just makes it that much better
I would recommend this to a friend Rated 1 out of 5 stars
I had to return the laptop.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP does not support Citrix and I need that for work. It caused me a lot of frustration!!
No, I would not recommend this to a friendRated 1 out of 5 stars
dont buy this junk from hp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.slow laptop not a good pick for fast laptop it junk dont buy or you be sorry
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was bad. I was told that the screen was no good. It has been returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst purchase I ever made! Slow and the touchpad keeps messing up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st Laptop was defective had to bring it back and exchange for another Laptop
No, I would not recommend this to a friend