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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,142 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    I like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" Touch-Screen Laptop with an AMD Ryzen 5 processor, 12GB of memory, and a 256GB SSD in a sleek Natural Silver design is a compelling choice for users seeking a balance between performance and convenience. With its responsive touch screen, efficient hardware, ample memory, and fast storage, this laptop offers a satisfying computing experience for everyday tasks and light productivity needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad costumer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came damage went to store for exchange they said it’s not on the system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never bought this item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review something that I never had. Please check your records.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is terrible. Very loud and not very fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Took it back to best buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop sucked.Took it back.So slow with only basic feature.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heats up very quickly and the battery drains very quickly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False information

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong delivery date, camping is going to be boring

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box special and four+ years later, it's still going strong. It's a great little laptop with some Cadillac features, like touchscreen, a full-size keyboard and a 10-key pad. You can't beat it for the price. I couldn't be happier if I had spent $1000 more.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought one for my sister when she was headed to college in 2020 and one for myself for work and both are holding up great 3yrs later! Quick processor, holds good charge only thing I don’t fancy is the screen quality, and that’s still actually pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Just good enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is considered above average. It is just good enough to have 60 FPS on low settings in many games but also that it simply isn't powerful enough to play GPU-intensive games. But that's not what you are buying this for, are you? the touch screen works fine and the device is certainly reliable having owned this for 4 years it still kicking. It also can run Windows ten. If you wanted to buy a computer for any reason other than gaming then you should buy this. Integrated graphics is not great to play on.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The touch screen is so helpful and I’ve not had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop! Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, lasted 3 years and still going strong. Touch screen, easy to use, good specs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality hardware and software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop for a couple years now and still use it till this day. It is worth it, never had any problem(s) with it, they're always updating the software so it doesn't feel old, I've drop it many times and never had a issue with it not working correctly after, not sure about battery life being that i always have it plugged in, never had any issue with the speed of the processor, and the display is more than good enough for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop for nearly 4 years now with no issues whatsoever. Proud of the initial investment, though I was somewhat skeptical at first. Would recommend anyone looking for an affordable laptop, whether for school, work, or any other activity outside of hardcore gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! It works amazing, fast, serves the purposes I use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my purchase. long battery life, touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years later still works like new! Never had an issue with this laptop and I will continue to buy HP products from BB! I've used this laptop for school, my business and my wfh job as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good laptop with no problems at all. I'm still using it to this day. I originally bought it to use for a work-from-home job. It did great better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Had to work pretty much sun up to sun down during Covid with everything switching to online and it held up well. Was able to keep up with the functions running I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, good good good good good good good good good

    No, I would not recommend this to a friend