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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,142 reviews
  • Pros mentioned:
    Light weight, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I use it strictly for school and it’s super fast and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop ! I use my laptop for work i create shirts and stickers so I need a lot of space for my designs so it’s worth it. Very light and easy to take with me , nice speaker as well! The battery last a very long time. Touchscreen is definitely a plus. The only con is it doesn’t have to put a disk in. So I couldnt upload my old Microsoft software. Other than that this is definitely worth purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers Much in a Cost-Effective, Attractive Pkg

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a capable laptop running Windows 10 and combining a great amount of memory with good design, a great screen size, and good processing capabilities. I like the ten-key arrangement next to the QWERTY keyboard. It is Bluetooth-equipped and also allows for a split screen, which is a prized attribute found in iPad Pro models. I’ve never seen it stutter or stall (even on the old ISP PROVIDER OF ONLY 40 MB’s (which I’m replacing). The laptop performs for work as well as for daily tasks and runs Office 365. It’s computing power is good for basic daily tasks like running videos as well. I endorse this as a worthwhile, well=equipped computer with great attributes of speed, memory and quality of design.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Simple is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple computer for email and internet. One with a long battery life and would be easy to travel with. This one fit the need and the price was better than expected. It has features usually only found on higher priced machines and undoubtedly will perform far better than I will ever need. I have no regrets about this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Just what I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and easy to use. Keyboard has smoother feel that my old laptop - also an HP.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    super nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is super nice and I love that it’s touchscreen! Super light weight too

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Amazing Fast Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Highly recommend is Fast Works Fantastic, is a touch screen as well, Is Worth The Price

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop its very easy to use love the touch screen and it is light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mid Level Laptop for $500

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with this purchase. Runs all programs I use quickly with no issues. Battery is good and monitor is as good as what I am used to (I am sure as others have said there are better ones out there but be prepared to pay more). The hard drive is VERY fast! I like the keyboard too! At $500 it is a good deal. I would have loved to have spend closer to $400 but couldn't wait until Black Friday or another whatever for a ether deal.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight
    Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Average computer for decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of computer on par with price. Screen needs to be brighter and more clear. Camera is so so not that impressed. Light weight and easy to carry. Battery life is good. Probably would have went with something more expensive if I could have shopped in store at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great laptop while it lasted. Originally bought it for my wife and me to use, but once the stay-at-home order was put into place, I gave it to my son for distance learning. Sadly, one of my sons broke the screen by throwing something at it. It's also unfortunate that Best Buy no longer carries this model.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Light weight

    Rated 5 out of 5 stars

    so easy to use, light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to use, light weight, you can always count on Best Buy to get quality equipment

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Great replacement laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate. Still getting used to it but the touch screen makes me feel fancy!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed! Very fast RAM!!! Everything I need in a laptop at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very good notebook for student purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the pc is very fast and the graphics are very good. I don t play games nor watch 4k UHD movies on this laptop. I use it exclusively for online classes with audio and video plus word files and pdf files for which it runs fast and smooth. Social media, e-mail and shopping online is extremely fast. For its price, it's worthy.

    I would recommend this to a friend
  • Cons mentioned:
    S mode

    Rated 4 out of 5 stars

    This was bought as a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my 12 year old and he likes it. I however did not like the fact that other apps couldn't be downloaded without disabling the security feature. Each time I tried to download apps outside Window OS, the system prompted to switch off S mode. Once S Mode is disabled there's no option to switch it back on.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 4 out of 5 stars

    Really nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way faster than my last laptop! Easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight
    Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Totally wasn't what I was expecting.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is for a beginner. Also a bit pricey for what it does. However, it's lightweight which is a plus because I don't like bulky things. The picture is not clear if moved to a certain angle. The camera is fuzzy to me. Overall I give it 3 stars for average.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love that it is touch screen! Price was great way better then Apple!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 4 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Easy to pickup. Easy to setup.

    I would recommend this to a friend