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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,142 reviews
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very fast and easy to understand!! friendly to use and i like how fast it is

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Speed

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it , it’s fast , Quiet fan , Light weight and Worth for the price .

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my crafting and it great. Love the touch screen and the speed

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use love the touch screen Light weight and compact. Easy to Transport

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Fast beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty fast lapyop gorgeous looking aloso wife live the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Speed

    Rated 5 out of 5 stars

    Very nice cmear screen and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    daughter bought this ane reammy likes it it is cmear fast and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very nice for unskilled users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is extremely fast compared to my old one. Still learning all the little things on this one.(I am not a hi-tech person) I wish that a better manual came with it to get started. Having a little trouble getting tutorials on some things (that's just me not the laptop)I really like it. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Light, fast, lovely laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine, very fast, doesn't overheat, thanks to the SSD "drive." Wasn't sure about another HP, but the AMD Ryzen 5 was the clincher. I use it primarily for writing but it has many fine features. I also appreciate Neil and Jacob's assistance during the lockdown... Very happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Speed

    Rated 5 out of 5 stars

    It's a great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight . Quick boot up. Super fast compared to my old Toshiba.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not a bad laptop…needs longer battery life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good laptop. Only things I would warn about is the charge first last very long. Definitely wish a full battery would last longer. And I wish there was a keyboard backlight to be able to work in darker lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is easy to setup and use. The touchscreen is an added bonus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still works amazing, can do plenty of gaming just nothing extremely heavy but can still run games like (samurai warriors 4), could use more ssd but the memory is more than enough, great if not gaming and just for school or business, extremely fast on start up still.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Price

    Rated 5 out of 5 stars

    Very easy to operate and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price easy to use and very lightweight. I just bought in April.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality for video chats. Takes time to get used to the track pad mouse, just because my last one didn’t work for the longest time, and I kind of forgot that it was touch screen until my 2 year old touched the screen, and it changed....I didn’t stop him because I forgot it would do something. So that’s cool, I have remembered to use the touch screen since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home for several different companies, sometimes working up to 18 hours a day. I love the faster RAM (I am used to 8gb) and this computer does everything I need from watching videos on youtube for work, to having multiple tabs open constantly, many programs open simultaneously, etc. I depend on my laptops to provide for my family, and of all of the ones I have ever had, this is by far, my favorite. If it goes on sale again, (I got it on sale for 450) I will probably purchase another one so that I have a backup (right now I have and use 2 laptops for work and a Chromebook) and having a backup is essential so I'm keeping my eye on the price on this to get another, which will probably sit in the box until I need it, but just knowing I have it, puts me at ease to the point where I know I won't have to worry about having enough laptops to do all of the work expected of me from the various employers/Contractors. I also bought one for my son for his birthday right before I bought this for me because after I checked his out and played with it, felt the keys, tried work to make sure it wasn't slow, etc., I knew I needed it as a new replacement of an older laptop. In addition I got 5 copies of Office for less than $50.00 which in itself is a bargain :) 5 stars all of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    One of the most secure computers you will ever fin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside case is not glamorus. That is o.k. with me because the performance of this computer for what it is, is well worth the money spent. I would recommend it to anyone for work or home. Some games work well. I would buy again with no problem. This computer has good "guts". Good computer, for a good price. Steve73. I have owned this computer for two months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Easy set up. And love the touch screen! Great laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My first computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for myself and my son it's our first computer and i made the right choice going with a pc cause you can move it any where. The battery seems to drain quick but i did get the insurance and ill get the battery change later on.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new computer. Ez to use and fast,us this for work and play.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can scroll on the screen like a tablet. The keyboard is much nicer and easier to use. The volume is excellent and has a stereo sound. I recommend this laptop to anyone who wants to upgrade to a more sleek and easy to use keyboard. This is a Cadillac of HP laptops and I have owned a few. Especially love the keyboard. Thumbs up to HP.

    I would recommend this to a friend