Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $539.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,142 reviews
  • Rated 5 out of 5 stars

    I could not be more thrilled!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being disappointed with two other laptops, I found this one and I am so happy. I had gone to another brand which I knew was a mistake. HP laptops are a great product. The picture is so clear and brilliant. The audio is wonderfully loud, if you want it loud. I also like the exterior a lot. One thing it has that so many these days do not is a 10-key keypad. I am lost without one. The only thing I do not like is that Microsoft is updating with faulty updates. Other than that, I love my new HP!! The fact that it was on sale did not hurt one bit either. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast and efficient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ram and Memory is fast with instant load- Clean look with user friendly keyboard Touch screen a plus Great for my needs Very happy with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop and price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my college student and she loves it! She was used to Apple products but says the SSD is super-fast and at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Overall

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for music purposes and it works excellent. It can run all the heavy plugins I use and it can even run games on low settings.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size and operation are perfect. Easy set up too. We have a larger laptop but needed a smaller one that was more portable without being too small.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine at a reasonable price. The Ryzen chip is just as good if not better than the 10th gen i5, and this guy has plenty of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Hc touch screen

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved laptop, but went dead too quickly. It was a very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Reasonable Price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my business last year and it worked so well my daughter got one as a gift. The battery lasts a long time. This model actually has the 5ghz wireless wifi so she was able to connect to our 1gb internet. Very fast and stable platform. Make sure you delete all the junk software after you buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great Pc very quick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price a great value. Very quick response and light enough to carry and use on lap. Missed the sale pice which was a great value price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft touch screen, loaded with all the essentials and more. Just what was needed, including the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer added to our stable with a bigger screen since we went digital for the newspaper. It was easy to set up and has worked very well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for school

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great student starter computer. Has enough memory to use fir its purpose! Touch screen is nice to have too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cheap computer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good computer for my kids. Thing is surprisingly fast and as soon as I took it out of that windows a mode. It was a great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used mainly for work purposes but loved it! Battery life could be better but overall great product!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for normal people!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to do normal tasks. It has greater functionalities if needed. Price point is great for this machine and love the touch screen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall very good performance.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item comes with 12 GB of RAM but it performs better than a previous machine that had 16 GB. It is also up gradable to 32 GB. A CD player did not come with it, but that is reasonable considering the price. I hope to upgrade soon to at least 20 GB memory, but will wait and see on that. I find the processor and download speed quite fast, (although there are other factors for download speed) . Overall I am quite happy with it for the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really liking this laptop. It’s easy to carry, very lightweight and I love having a touchscreen. Keyboard feels nice when typing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop I have purchased. Always worked on a desktop. I love it. The only negative is the battery doesn’t last very long.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use once set it. No Ethernet port (For work) but you can always purchase an extension for that. Overall it’s a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    decent laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop but seems to get warm fast. It was easy to get it ready for use step by easy step.

    I would recommend this to a friend