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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,142 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop Well Built Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop. Speed is good. No problems with anything. Could maybe use another USB port

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This is a great laptop. Especially for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need, touch screen, has an assistant, windows 10. Nice size and just perfect

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP touch-screen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like so much this laptop. It has a touch-screen that makes it easier to work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love my new laptop...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is so fast that make my life so easy...thanks for the good product and service...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really great laptop and the style is very beautiful. Quick downloads, just a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Working well so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hp touch screen laptop Great customer services all the time. Thank you Best Buy staffs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! This is my third HP laptop over the last decade and none have crapped out; just gotten slower and semi-outdated to the point of wanting the newer one. This one is SO compact and I love that I can throw it in my shoulder bag without it being clunky like my first two. Color is sleek, more feminine than the black and slate I had previously. Works very well for this non-techy business-lady on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great pick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price point. Everything I needed and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this computer is amazing for gaming. It’s user friendly and great to use for any ages

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, its weight is light, it is very good for beginners

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great value for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Easy to operate. Great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love my first laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and I love it already. So easy to use!!! Does the things I bought it for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great student computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great student computer. Fast, good graphics. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very well designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has great features and good storage space.The use of a touch screen is quite amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice and fast. Work very quick. Pretty good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did lots of research to find the best laptop for the price and this was it. The only drawback, as I found out later was that it used windows 10-S, the safety mode which kept me from using Zoom for meetings and some other applications. It has been difficult to find a way to remove the safety feature. Otherwise it works great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Zoom!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a PC that I use for my daily tasks and enjoy a lot. But a laptop was a better option for Zoom meetings when COVID closed things down. But I didn't have one. I did a little research and this one seemed like a really good balance between budget (again, just for Zoom meetings) and performance. I connect it to my WiFi and Blutooth earbuds and I'm set. It works really well and I am very happy with this selection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, setup was easy and booting up and navigation is much quicker than my old laptop. I'm still getting used to the touch screen capability, but I see some real benefits to it. I'm struggling a bit with the keyboard - I go to type and the cursor repositions, I have to figure out what is happening. But overall, I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop. I'm enjoying this touch screen compu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this touch computer it's really great, and I have no doubt about it at the moment?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer alot, its plenty fast and so far I have not had any problems with it. Im very happy with this purchase and would have gave it 5 stars had it came with a built in cd drive, which in my opinion would have been a little more useful than the touchscreen. I also want to add that the built in camera or webcam isnt all that great.

    I would recommend this to a friend