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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,142 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Laptop, BATTERY dies too fast

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great for what I need it for. My biggest problem with this is I feel like it dies too fast!! After 2 hours of online classes, I already have to plug it in because battery is at a critical level.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is pretty fast and easy to use! Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for back to school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Followed the instructions and had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the new computer. It is easy to use. I use every day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP has the longest life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good luck with HP computers. This one was easy to set up. Certainly, there are a few things that irritate me. Only 2 HDMI ports, I have to download Microsoft Office and pay for it, when I have the software on a disc. Otherwise, it's been seamless. I recommend to others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good specs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have bought this laptop had I known it was loaded with Windows 10 S mode. I had to do a complete wipe and install a fresh version of windows to get it to work for anyone who doesnt know what S mode is, its a version of windows that only allows app microsoft want to let you use. No other browsers or games or anything they dont approve of. You are supposed to be able to turn that off but you have to get it done through microsoft store and it always said try later....I got it to work because I know what to do but for someone wanting to just take it out of the box and go this laptop has too many flaws you should pass

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent product. Light and wonderful graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was easy to set up and has performed wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best laptop ever !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable Excellent computer I have ever owned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop AMD Ryzen 5, 12GB memory, 256GB SSD

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with a lot of power, at a great price. My only complaint is that when you're typing, if the palm of your hand accidentally touches the installed mouse pad, it will move your cursor to a different part of the screen. Other than that, I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has everything I need for school at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this laptop. We love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and ease of using the computer. Stream line .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It runs smoothly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my previous laptop, this one allows me to run multiple programs at once without buffering or freezing. Also, it runs way smoother than my last. It has 256 GB of space which is more than enough space for me to store what I need. Overall I love this computer and I most likely will be returning to buy another one with more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school work and playing games with friends.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for zoom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and so far letting my son do his zoom classes.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Ease of usage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel of it , and ease of usage . Also , it’s light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a teacher, I had to buy a new reasonable-priced laptop during COVID. to teach online. This laptop didn't disappoint. The only reason I am not giving it 5 stars is because it crashed on me during class, but now it is working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop HP, with Touch screen and SSD and AMD Ryzen CPU

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for work use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. Easy to use for my daily projects.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Would buy again. Easy to set up and navigate.

    I would recommend this to a friend