Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $539.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,142 reviews
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop. Very light. Works good except for youtube. For some reason when I go upstairs it doesn't play youtube videos very well. My other laptop did great until it broke from falling or I use my husbands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze. Lightweight and ease of use has made this product one that I have been had that I purchased. While I know there are cheaper laptops available, I also know you get what you pay for. This laptop was very reasonably priced and has worked like a champ!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Video good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the on off button. It is so low I can't tell if I actually turned it on and hit the button which is turning it off.. Looking for a firm on off. Video is good.. I am using it to instruct workouts over zoom

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Fast but poorly made!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs are amazing for the price (I got it on special for $499). but the build quality is horrible. It feels like a cheap $200 laptop. The body makes crackling noises every time I touch it. The keyboard and mouse pad are very flimsy and loose. it feels that it will start to fall apart after few months of use. Even my 10 years old Dell still feels more solid. I was afraid to let my kids use it. The touch screen is not very responsive and has a lot of glare. I am returning it after few days of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Silky Smooth!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been out of the laptop buying game for years. So I was both delighted and skeptical to come across a machine with these specs at the $500ish price point. But I've been very pleased with the responsive touchscreen and the fast bootup. Would definitely buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop overall, Disappointed in the Windows,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop seems to be a quality product. The Windows 10S operating system is very disappointing as it does not allow me to load several software packages that I was hoping to use and I am unable to change this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but I’m not happy with the Edge operating system which speaks more about the system than the computer. Great lightweight machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, very sleek.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my new laptop. I haven't had one in a while so when my kids went into remote learning, I said why not just get a laptop, that way we will have one if we ever need it. It has great features, u can also download apps and games for your pleasure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The touchscreen is immaculate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely enjoy this laptop so far! It fulfills all my needs for school work and keeping in contact with coworkers, friends and family. Also has super cute screensavers that change everyday so that’s nice hehe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an excellent laptop. It starts up fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts up fast and shuts down even faster. Is loaded with features. Ease of use is not rated high as Microsoft's Mail program is not necessarly user friendly. I have yet to figure out how to transfer my contacts from old computer (Office 2010) to this computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to say the case build quality, seems very flimsy, not good for kids to be mobile but in adult hands this laptop has plenty of storage and power for your everyday use. I am very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for basics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom and she’s loving it. It’s lightweight and easy to carry. Other than adjusting to a computer with no CD rom, this computer has been a dream to deal with for a woman who’s almost 70.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    some symbols on keyboard hard to read

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I have to squint to see some of the symbols on the keyboard -- the comma looks much like the period. Difficult for older people. I am still getting used to Windows 10 after using 8.1 for seven years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth itz

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is perfect for what I need it for. The 12 gigs of ram make it extremely quick. The cons are the screen really isnt that great at certain angles. I never use the touch screen either so that doesnt really effect me much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a hardcore gamer or anything like that, so I just needed a good, solid laptop for home use and this fits the bill. It's lightweight despite a nice-sized screen and completely meets my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard letters/numbers very hard to see.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this computer is perfect for "my" usage. With that said, I wish the letters/numbers on the keyboard were easier to read. I have never used a touchscreen, so the getting used to is hard to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As a Mac User, this is a great move and computer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I could have installed boot camp on my Mac I went this route for some of my windows needs like programming my police scanner, but is also nice to have a portable machine again. This machine handles Windows 10 and Linux very well for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter for college and we will see how it hold ups once she starts classes. Also purchased the Geek Squad protection plan. The free security software was a bust. Would not download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Busy made better

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting more familiar with this laptop since I bought it 3 months ago. Having a busy schedule, I am looking at what I can use to shortcut time management. My latest is voice automated documentation! A great product with long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for casual users

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont play games, just needed something for emails, social media and light work. This laptop has AMAZING battery life, I haven't plugged it in for over 2 weeks and it held the battery life the whole time so it was ready for me to use when I needed to.

    I would recommend this to a friend