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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,142 reviews
  • Rated 4 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is almost plug and play Updates quickly and easy to set up. Had a couple of questions to make some changes and the geek squad made it simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop and Gerk squad is very helpful and prompt . My last laptop died and I replaced with this Someone from BestBuy called me back and helped me choose this i am very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to ise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the computer. I had to order a replacement tho because the first one didn’t work that was very inconvenient and really put me out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was easy to set up and use. Keyboard is a little hard to read as the backlight blends with the color of the keys. Otherwise good laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to charge it way too often. the battery does not last long nor will it charge while powered on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and showed me actually what I needed. There was no pressure to purchase anything. He gave me advice on different questions I had pertaining to computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal for laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is a GREAT buy for the money! Does everything I need it to for work & home. Plenty of power & memory. Battery lasts for days between charges. Very happy with the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop with AMD's latest chipset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid level everyday laptop. Wish it was $50 bucks cheaper, but at the same price point it came with more RAM than comparable laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Needed for school. I wished it was on sale. Otherwise, it was still a good purchase. Still currently using it now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    key are very hard to see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keys are hard to see they are the same color as the body with the lettering a slightly darker grey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to Windows 10, but with this computer, it has been easy to learn. Lots of neat games are included plus it makes getting to many of the sites I go to regularly easy to get to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for every day use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It starts quickly. The screen has a clear visibility for Zoom meetings and watching shows on YouTube. The audio sound is comes through clearly as well. Good usage for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My father-in-law is happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. The trackpad is not very good. If you have a mouse then you're all set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall simple machine to operate. Unfortunately no backlit keys. My biggest complaint. Wish we could review again 6 months after purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the computer only thing I miss is the lighted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, but miss the lighted key board, that is the only draw back. Easy to set up, guides you through each step for every step.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm new to computers so I'm still learning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This is my first time on a computer so I have a lot to learn. I like the large screen and the portability of this laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Great for anyone for basic things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do anything for it but keep in mind the fan is vey loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for beginners in Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles programming engines with ease. I had no problem getting it started and customizing it to make it taylormade to my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good investment. I chose this over a Mac for school. I have not had any problems and it is perfectly compatible with my schools programming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is not as good as other product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have missed a lot of webex due to the S mode. Removed it and replaced it with another security. Then noticed the system is really slow.

    No, I would not recommend this to a friend