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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,142 reviews
  • Rated 4 out of 5 stars

    great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have looked a little harder and gotten a computer with a CD/DVD drive. Otherwise good buy, I have always liked HP products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over all performance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my gf for school. She immediately fell in love with it after an hour of use. Was a huge upgrade in speed and picture quality compared to her chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need it to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, had no problems. I will be using this laptop for graphics, so will need to install Photoshop. I do not expect to have any issues. Very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Punches above it's weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, reliable, great all-around laptop. Bought for a teacher to remote-teach during COVID 19 and it met every task put in front of it. Great camera for Zoom, Skype, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK Laptop for the price.....mouse/trackpad not much to be desired. Overall OK for the time being.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So much to love about this laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful processor, lots of ram, decent storage. Great laptop for the value. Wish it had a little bit better of a screen and web camera... But that's just me being picky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy start up and navigation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to complete a online course! it has been a great help and I am very happy with how everything is working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light Weight but a Heavy Hitter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most powerful slip of a laptop ever! Processing speed, memory and hard drive space all wrapped in angel wings - beautiful and effective! Best investment EVER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for that laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happy with my laptop, it has all features I needed. I have it for almost a month and I love the read out loud feature, made my life easier now that I'm working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves it’s purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a laptop to surf the web and use for music. This laptop is more than adequate at performing those task which is all i asked for. Overall I’m pleased with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Simple Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, struggled with getting Chrome on my computer due to Microsoft Edge. But outside of that great product. Love HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice clean all around laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many hours of playing games, running programming software and all other sorts of applications i can say i am very pleased with the deal and quality of this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked great! ... for three weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually like the laptop but after weeks the screen suddenly just blanked out to white. After shut down and restart... just a white screen. Hooked up external monitor through HDMI port and was able to log in and see everything. Worked with HP support and had it sent Fed Ex for repair 2-4 weeks. Laptop speed and overall performance was good, I probably just happen to get the one with the flimsy graphics adapter cable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problems from the beginning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new computer because I could not get in to the Geek Squad to get my old one fixed. My new one would not except Google Crome because of Microsoft Edge S. I had problems getting rid of S but could not load the Geek Squad’s software so they could help me. I ended up getting a contract with Online Geek for 150 bucks but at least after 3 or4 hours I have Crome Wish the Geek Squad could have accepted appointments.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    solid

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop, resolution leaves a lot to be desired and it will get old fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would be even better with a CD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP computers. This is my second lap top, unfortunately the first one died from a collision with a split Pepsi soda.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't really like the computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really like this laptop. Not Google friendly. Poor font color and unable to change it. After many discussions finally got appointment with Geek Squad in the store because those who schedule in home appointments dont ever have a Saturday appointment EVER!! and that is my only day off. Very unhappy with the Geek Squad situation. Why pay for it if they aren't available. Most unhappy with this entire situation

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use good, fast, and A great screen. I wish the keyboard had lights like the cheaper hp I used at work. Over all good laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price effective and good neat laptop . Does everything what’s expected . I had to go for return as it was little big for my wife .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for working from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up when we had to start working from home. Works great while running multiple applications. Also great with media, watching movies and TV. Would recommend.

    I would recommend this to a friend