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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,142 reviews
  • Rated 4 out of 5 stars

    Purchased as a gift for my wife.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is happy with it so it must be great, she's never happy with anything I buy her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a result of school being out and we needed to have a functional computer for the kids to utilize and it has certainly lived up to expectations so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sized screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying getting to know my new HP and am thrilled to have a new laptop being as it’s been 11 years since my last. Daniel was very helpful and informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been quite awhile since I upgraded my laptop, so far so good. Just need to learn the new features but enjoy learning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop meets expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop meets expectations. I set it up myself but am waiting for scheduled appt.. to check my setup and confirm security.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great specs but very cheap feel. Monitor is poor.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the product I received was defective. The monitor was flickering a black screen every other second. However, with the little time that I had with it, the laptop was not the best. It did not leave me with the impression to file for an exchange but for a return instead. Upon shopping, specifications wise, it all sounds great and pretty high end. Once you receive the product in-hand, the built is very poor. The quality does not feel smooth to hand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer to replace an 8yr laptop. Got a great deal on this model and I am learning all the new things that this computer has that my old didn't.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Loud Fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this today. The vent fan is directly above the keyboard and the fan is loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful computer! Very happy with my purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new laptop. It has all the features I needed and a couple I didn't know I wanted. I was fortunate to purchase my computer on sale!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great look and lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and enjoyable I’m a writer and spend most of my time writing in my bed. So the Wright and quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen looks a little blurry but other than that it works great. I can even play some demanding games with its vega 8 card. I love the design and its light

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC, but no user manual was provided.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lap top. It would be better to have the keys in black instead of silver. A user manual should have been provided,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but if you have a little problem with your sight try to get the one with the key board that lights up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very nicely. Such a sleek laptop and works efficiently. Bought one for my sister and she loves it. Recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will get the job done for most people

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop with a good screen. All around good specs, will be great for most students who just need a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good all around standard laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't exactly a gaming computer but perfect for everyday tasks, basic software which is 99% of what we do. Couldn't beat the price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for everyday use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well, very reliable. I use it everyday and never have any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop seemed to be put together poorly, the power button is hard to press and use. The area surrounding the keyboard makes a noise like it is loose, very time you type something. And the lid/screen is super thin, I opened it a and the backside hit the corner of a book, and cracked the display. I unfortunately did not buy the warranty plan, so I now have a one month old paper weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this HP laptop- great for all my needs Not much selection available when purchase was made but glad I bought this model- very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves her new laptop. Extremely user friendly, with a lot of great features. She is able to get all of her work done effortlessly.

    I would recommend this to a friend