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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,142 reviews
  • Rated 4 out of 5 stars

    In stock via drive up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. One of the buttons popped off and i only had it for a couple days. I need to call so they can fix it.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Flimsy but decent performance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form factor and performance both good...build quality, not so much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for sister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister was looking for a new laptop and this HP one fit the bill and was available by driving down to Sarasota. She's pleased as punch with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my old laptop. Works like a charm, the price was fantastic. Bought online, on the way to Best Buy. Picked up in about 5 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a great computer. Still getting use to this new computer. Certain thing is different from my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fastest start up of any computer i have had. my favorite computer to use out of the 5 different ones i have to use because of my business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this HP laptop is a great step up from my old worn out HP pavilion fast easy set up, very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy, simple to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get up and running quickly, this PC allows me just that. Quick setup, intuitive, was up and running in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just for personal use and nothing more. Seems very quick in response to what I want it to do. So far so I’m please with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for moderate users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my sister in law for online school. She has not had any issues with it performs what it needs to fulfill online course work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I got exactly what I wished for!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, the touch-screen monitor is very smooth and there’s no latency. The processor is faster than I thought. And I’m loving the Windows 10 OS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to transfer all my photos from lightroom. All my Microsoft information transfered with no problems. Light weight easy to carry in my backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister going to college and she uses it for everything and holds up well even with decent WiFi to make her zoom calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop. Is perfect for what I need it to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During a time of quarantine. I spoke with someone on the phone to determine the laptop that I wanted and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and sturdy and good quality. This is a great Laptop! Sadly I wanted to buy another one for my daughter for college but it’s out of stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to navigate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to navigate and more updated program. The software is updated and the quality of the graphics is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great and is light. Fits nicely on my lap so I can sit and do my homework on the couch or at my table. It truly is a great laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a few days. It was good. I returned it but I could've kept it. I didn't have any complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I opened it everything looked fine. But after I turned it on. I noticed the keys were loud and sticking and mouse pad feels loose and makes a loud noise when pressed. Everything else works fine just feel like its might have been either poorly put together or dropped. I tried to see if I could exchange it but was told since was purchased on sale. I couldnt exchange it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    ive had better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this for 5 months and laptop is already starting to fall apart.

    No, I would not recommend this to a friend