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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,142 reviews
  • Rated 5 out of 5 stars

    Best laptop this far

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Mother’s Day gift for my mother and she absolutely loved it. She uses it everyday. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a great gift for my husband!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular laptop is just what my husband needed. Glad I purchased because my husband said it meets his needs and exceeded his expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for work email etc!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fantastic and operates wonderfully. Has all the bells and whistles for what I need to produce high results and to execute my job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It boots extremely fast. Windows loads like none other that I've ever owned. It's very quiet. Overall, just more than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer for non-technical person.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a good experience with the HP computer. They seem to endure for years with minimal problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lightweight laptop, which is what I wanted. I’ve only had it a brief time and it has met all expectations. Searching internet is quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for school. I have used it for writing papers and video conferencing. It's a perfect size too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    for the price, very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not realize how much I depend on the keyboard having being backlit, this model does not, only complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The 12GB memory great for processing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 12GB memory gives plenty of processing room. You can have several processing programs running at once,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for school

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my laptop for a few months and have had no issues processing and downloading speeds are fast. I mostly use it for homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for working from home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been working from home, usually have about 10-14tabs open for work at a time with no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    light weight and ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line and did the curbside pickup. All went very smooth. Associate was very prompt and courteous.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    OK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should've save more fan gets loud when on speed is decent over priced

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was uncertain about whether Windows 10 was part of the package. Maybe someone can validate ‘‘tis for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy. Fast boot ups, Like keypad and layout.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal Bloatware. Good Keyboard layout. Speed works for stock charting programs, web browsing, Great backup computer when not at desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working fast as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is working as I've expected. It should be 5 star if the key characters on the keyboard darker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for someone who is Tech illiterate. I only use it for personal use not for business, so I am very happy with its performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. We had an issue right after the purchase but HP fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for what I need on the laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had my laptop almost a month or so but can't do much until the geek squad goes back to work to get my malware installed and my plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice I bought this for my husband as a Father’s Day gift and he his loving it It was on deal at Best Buy and got this at a good price

    I would recommend this to a friend