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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,142 reviews
  • Rated 5 out of 5 stars

    Awesome notebook

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook gets the job done. It has the space and memory for of a laptop for browsing the web or getting your homework done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old outdated computer. This new model is sleek. And has a lot of features I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. The only issue is I cant get the McAfee pop up to go away permanently, but that's probably a me issue....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son. He really likes it. He's been able to get his work done no matter where he is. He likes that flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 2 of these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for our support team in Milwaukee Power sales team. Very easy to use and carry from home to work and on the road....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter and it suits all her needs. Is lightweight and so easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mid range laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. Inputs are smooth and responsive display is crisp and clear. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s not what I expected but it does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance or 1 to 1010 being good I’ll be at five the processors pretty fast Starts up quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for my granddaughter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter uses this computer for school and to keep in touch with her friends during quartantine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is slim and sleek. It's easily transportable and so far has good battery life. My only issue is the keyboard is ultra sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 HP Laptops for my staff, so they can work remote. Handles all the programs we need and user friendly setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing buy . I love this purchase I am able to do everything I needed it gor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted an HP. So far, we like it! Online purchase was easy and so was curbside pickup, during this pandemic. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the clear picture and the keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my laptop, I’m still trying to get use to it. The only problem I’m have is trying to get my printer to scanner to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera is very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during covid-19 epidemic to use for meetings. Great value and easy to use. I did purchase a mouse because thats what I am use to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen size perfect for home zoom calls. Great service tech advice and guidance at the Thousand Oaks, California store. Love the Geeks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working from home and surfing the web. It has everything I need and for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you want at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $500 on sale. Definitely a great value. Use it for surfing, email and office. The only problem is the silver keys. Hard to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look and color. Has a huge screen that makes watching movies more enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great and will buy from best buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby needed a new laptop so I went online and checked them out and Best Buy had the best deal, It's a great value and easy to use.

    I would recommend this to a friend